World-class check-in facilities for air travellers at airports soon: AAI, SITA
The Societe Internationale de Telecommunications Aeronautiques (SITA), which has been in India since 1952, is now partnering with the Airports Authority of India to equip 25 airports with common use passenger processing systems (CUPPS) to "improve the experience of millions of passengers," Hani El-Assaad, SITA President (Middleast, India and Africa), sais here.
The announcement followed the implementation of SITA's similar passenger systems at 13 AAI airports across the country.
At the 25 airports including those at major metros like Chennai and Kolkata, SITA's CUPPS would help airport operators maximise the use of check-in counters and gates, especially during the peak rush hours, he said.
A large number of airlines could operate these common user terminals for passenger and baggage check-in and related activities.
Under a seven-year agreement with AAI, SITA would provide 700 workstations with multiple Common Use Self Service kiosks at these 25 airports, said M Jaikrishna, SITA's India Head.
He said CUPPS has been successfully installed at Kolkata and Chennai airports. These would also be set up in a phased manner at airports in Chandigarh, Mangalore, Indore, Pune, Port Blair, Vadodara, Jammu, Patna, Ranchi, Bagdogra, Imphal, Viskhapatnam, Agartala, Madurai, Bhopal, Raipur, Aurangabad, Bhubaneshwar, Dibrugarh, Leh, Rajkot, Tirupati and Silchar.
Speaking on the occasion, AAI Chairman V P Agarwal noted that India was aiming at connecting remote areas and generate
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