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unwanted phenomenon ravaging the workforce globally. In the US, enterprises spent a whooping $11.8-billion last year alone, on recovering lost data.

While an estimated 15 million laptops suffer data loss annually, a good number of companies go out of business after losing critical data. An average of 80% of company data is stored on desktop PCs and laptops and is not backed up. Only 20% is stored on a server. Almost 55% of the workforce experiences 1-2 disk failures every year.

From the business perspective, almost 40% of data loss is caused by human errors, another 40% by application failures, and the remaining 20% by system/component failures, manmade causes, disasters, etc, says Soumitra Agarwal, marketing director of NetApp India.

In India too, the data recovery market has touched the Rs 150-crore mark, and is growing at a compounded annual growth rate (CAGR) of 30-35%, informs Alok Gupta, director, Unistal Systems.

However, the unorganised sector accounts for a majority of this pie with very few national players in the fray. Besides the data recovery market, there are associated businesses as well, that have mushroomed lately. Quite a few players of repute have diversified into data loss prevention and recovery education. Not to forget the data recovery services like those that can be obtained online by connecting the media (hard disk, etc) to the data recovery lab over internet.

“These associated businesses and the data recovery operations performed by the IT service companies for their clients as a part of their ongoing contract may well ensure that the data recovery market grows by leaps and bounds here,” adds Gupta.

Typically in India, the type of user of a data recovery major’s service breaks down as follows: corporate 45%, SOHO (home) 30%, government/PSU 10%, personal 15%. Individuals who have laptops and smartphones are more prone to data loss because these equipment are independent islands of information as against desktops in a network, wherein data can be restored again from the server backups.

“We receive around 5,000 media for data recovery every year. A majority of users are still not aware of the possibilities of data recovery after a data loss incident and estimate in excess of 50,000 such incidents annually,” says Sunil Chandana, director, Stellar Information Systems.