Thousands of Delhi Metro commuters were left stranded on Monday as services on the busy Blue Line - between Dwarka and Noida City Centre — were affected due to a snag in the signalling system.
It is suspected that the snag occurred around 8 am on Monday due to damage or theft of signalling cable, the Delhi Metro Rail Corporation (DMRC) officials said.
“The problem occurred due to damage or theft of signalling cable, measuring 700 metres, in the track circuit between Pragati Maidan and Mandi House Metro stations,” DMRC spokesperson Anuj Dayal said.
As a result, trains were running at a reduced speed of 25 kmph leading to uneven frequency of trains on the route till late Monday. The DMRC officials said they will take up maintenance work during the night to replace the affected section of the track circuit.
Meanwhile, in order to cater to the peak hour rush, the DMRC ran three more trains between Indraprastha and Dwarka.
Officials said announcements were made at all stations advising commuters about the movement of trains.
“We have been working since morning to sort out the problem. The services will be back to normal soon,” the spokesperson said.
This is the fifth time in the past six months that the Blue Line is experiencing snags, causing major inconvenience to commuters. In October, services were disrupted after the signalling system near the Yamuna Bank interchange station failed to set directions for trains coming from Dwarka.
The Blue Line which connects Dwarka to Noida and Vaishali is estimated to carry around 8 lakh commuters a day.
“It took me over an hour to reach Akshardham from Noida Sector 18. From there, I took an autorickshaw to Pragati Maidan,” Kanika Oberoi, a student commuter, said.
The director of operations, DMRC, has constituted a three-member fact-finding committee to look into the snag.