The Railway Ministry has reversed its earlier order of giving preference to Tatkaal bookings over general waitlisted ones while filling up additional coaches in trains.
The Railway Board was forced to review the matter after protests both within and outside citing that the order made getting a confirmed ticket in the normal course all the more difficult. The Indian Express had reported the matter on November 13.
After a lot of internal debate and conflicts, which saw the railway bureaucracy divided in opinion on the new rule, it was decided earlier this year that whenever the capacity in popular trains gets augmented by addition of extra coaches, the berths will be given to tickets in Tatkaal waiting list, booked a day prior to journey. Only after the Tatkaal list has been exhausted, if at all, will the general waitlisted tickets, booked months in advance, get in.
Sources said that during the review, it was pointed out that a long waiting list is always the reason behind augmenting the capacity of trains, so the first preference should naturally go to the waitlisted ones and not the Tatkaal ticket holders.
Sources said that during discussions, the Finance and Commercial directorates of the Railway Board held that as a commercial organisation, the commitment to Tatkaal waiting list should be greater because Tatkaal booking is costlier than ordinary booking. But this view ultimately did not hold water.