Restoring dignity of insurance salespersons need of the hour

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Sales professionals in any business must possess certain basic traits, such as the curiosity to know their products (AP) Sales professionals in any business must possess certain basic traits, such as the curiosity to know their products (AP)
SummarySales professionals in any business must possess certain basic traits.

always have very high regard for their organisation and, for them, upholding its prestige is like patriotism, something that can never be compromised. Therefore, their actions are guided by a strong sense of responsibility. They work tirelessly to improve the image of their organisation and, in the process, they are able to mobilise tremendous goodwill for themselves and their company. On the other hand, they never tolerate inadequacy of service to their customers.

Even though this community of salespersons has contributed immensely to the mobilisation of savings of people, they are often seen with contempt and distrust. Steps should be taken to restore the professional dignity of insurance advisors and project them as role models for sales personnel in other industries.

The writer is advisor (Life Reins.), GIC Re and former MD & CEO, Star Union Dai-ichi

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