



: goes up significantly to five lakh on weekends.
Franchisees have been a pivot of KFC’s growth and expansion in India. What are KFC’s criteria for choosing a franchisee?
While choosing a franchise partner we look for their ability to invest both financial and people resources, experience in service industry, strong knowledge of real estate and, most importantly, the cultural fit with our organisation.
When will KFC bite the home delivery bullet?
Home delivery is important but not critical as we are a dine-in QSR. As for KFC in India, delivery is not an item of immediate focus, as we first need to beef up our geographic presence. We are laying a lot of emphasis on in-store experience and thus want the initial trial to be driven by dine-in consumption. We won’t consider home delivery before 2010....
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