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: Macawber Beekay, a manufacturing company, started its operations in 1984, as a joint venture with Clyde Bergemann Materials Handling Ltd. They had to address a host of issues while selecting an appropriate tool that would meet their communication demands and requirements. Beekay opted for and capitalised on the surging demand for unified communications solutions, and deployed Microsoft Office Communications Server 2007 and Exchange Server 2007.

The reason behind opting for the Microsoft suite of solutions was that Microsoft offered them a solution which easily integrated into their existing infrastructure and also there was no need to deploy additional or new infrastructure. Moreover, the ease of use of Microsoft solutions made it possible for users to adapt easily and also brings down the IT administration costs. Deploying Exchange Server 2007 offered Macawber very high mobility, scalability and especially security with Microsoft Forefront.

The primary aim behind this process was to streamline and strengthen their IT infrastructure and improve employee productivity. Macawber Beekay also aimed for smarter, easier and cost-effective means of communication. The deployment would facilitate real-time contact and faster decision-making, and also enhance mobility and increase the modes of communication like video conferences.

All this, they felt, would enable decision-makers and other employees with apt tools to perform actions. The adoption of technologies like OCS would enable them to match steps with their partners and collaborators as well. The company wanted to secure ways to use technologies like instant messaging and VoIP.

After scanning through solutions like Linux, Mac operating system-based and Lotus Notes, they chose to go ahead with Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007. Phase 1 of the implementation was at their offices in Delhi, Noida and Kolkata, which commenced in January 2008 and ended in May this year.

Gautam Gupta, director, Macawber Beekay, says, “Office Communications Server 2007 potentially touches all aspects of IT infrastructure, including network security, telephony solutions, identity management, and client software. New features include improvements to instant messaging and presence information, which indicates the real-time status of employees, based on Office Outlook 2007 calendar information, activity status and user preferences.”

The Exchange Server 2007 delivers emails, faxes and voice mail to one integrated inbox. Users can access information from clients such as Microsoft Office Outlook messaging and collaboration client, or from a telephone using Microsoft Office Outlook Voice Access.