Now register FIRs, pay fines online through HP web portal

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Ashwani Sharma: Shimla, Dec 03 2012, 05:40 IST

in Hamirpur district. Since the launch of the SMS service in May 2010, 4,392 SMSes have been received, of which 82 FIRs were registered. “Considering the overwhelming response from people, we propose to set-up a separate cell at the police headquarter for prompt/instant action even before the SMS is forwarded to the SHOs concerned. This will cut down time and make the service effective in tracking crime,” Bhandari said.

Complainants can get a response within a few hours of registering a complaint. “The complainant can check the status of the FIR, including updates about arrests and seizures by going online. In case someone is not satisfied with the progress of the case, then he/she can post a comment. Officers concerned will not only be responding, but also passing instructions to the SPs,” the DGP said.

The ‘Kanoon Vyavastha’ website has been rated as the first of its kind in the country that has several features, including daily crime reporting at all police stations, details of missing persons and vehicles, road accidents, crime analysis and community policing.

“A lot of research work and innovations have gone into designing the online service for citizens and also its effective usage by senior officers,” said Satwant Atwal Trivedi, DIG (crime), who has initiated several programmes in the police.

The online traffic challan payments have reduced a lot of load of the police. Foreigners travelling to Himachal Pradesh can also get their complaints registered online.

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