In case someone is not satisfied with the progress of the case, then he/she can post a comment. Officers concerned will not only be responding, but also passing instructions to the SPs,” the DGP said.
The ‘Kanoon Vyavastha’ website has been rated as the first of its kind in the country that has several features, including daily crime reporting at all police stations, details of missing persons and vehicles, road accidents, crime analysis and community policing.
“A lot of research work and innovations have gone into designing the online service for citizens and also its effective usage by senior officers,” said Satwant Atwal Trivedi, DIG (crime), who has initiated several programmes in the police.
The online traffic challan payments have reduced a lot of load of the police. Foreigners travelling to Himachal Pradesh can also get their complaints registered online.