No more 'janta darbar', Arvind Kejriwal's AAP govt to open call centre to register grievances

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Delhi chief minister Arvind Kejriwal collecting papers regarding people's grievances during his inaugural 'Janata Darbar' at the Delhi Secretariat in New Delhi. Delhi chief minister Arvind Kejriwal collecting papers regarding people's grievances during his inaugural 'Janata Darbar' at the Delhi Secretariat in New Delhi.
SummaryKejriwal says his govt is making a system through which people can report their grievances online.

After his first 'janata darbar' ended in a total chaos, Chief Minister Arvind Kejriwal today said there would be no such public meets and the government will open new channels where people can report their grievances online, via post and through calls.

He, however said that as there are people who just want to meet the Chief Minster, "so I will be available once a week for two to three hours to meet the people. People need not come to us for their grievances. For that we are opening several avenues".

Talking about Saturday's 'janata darbar' where Kejriwal had to leave the venue midway as hundreds jostled with each other to register their grievances, he said, "that day a lot of people had come. We had a meeting today. Now, we are making a system through which people can report their grievances online. We will also set up a call centre".

"And all those who cannot write to us can call on that call centre and their grievances will be noted down.... They can also send us their complaints via post and we will also set up a help box down here (Secretariat). It will start in 2-3 days," he said.

Questioned about reports of an IB alert about threat to his life from water tanker and tender mafia, Kejriwal said that there is no threat to his life and all the security should be given to the common man.

"My life is not under threat. I do not need any security. I want to live like a common man... The job of these security agencies is to provide security to the people of the country. Security of the Chief Minister and Ministers is not that important. All the security given to the VIPs in the country should be given to the common man," he said.

He also rejected 'Z' category security provided to him by Ghaziabad police saying, "I don't need security. I have said it so many times."

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