Mistry looks for profitable growth; $8-bn investment planned in 2 yrs
Mistry observed that revenues at over $100 billion seemed an “incredible figure when you consider where we were a decade back.” India’s biggest business group has presence in 85 countries and has interests in technology, telecom, steel, automobiles and engineering. Recent reports have noted that Ratan Tata had, before he stepped down, set a revenue target for the group of $500 billion in the next decade.
Mistry believes the group must differentiate itself from competitors through greater understanding of customer needs and a culture built around customer centricity, innovation and a focus on profitable growth. “We will need to be relentless in our pursuit of improving our competitiveness and in addressing the small issues that are often overlooked but end up making a significant difference in the value proposition of our products and
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