Leave it to Jeeves
With larger housing complexes rivalling commercial spaces in modern equipment and fixtures, there is a requirement for centralised upkeep by trained personnel. Services that are the norm in office buildings are now making a presence on the home front: maintenance of pumps and generators, electrical gear, plumbing, airconditioning, water quality testing, fire safety and garbage clearance.
Facility management has also expanded itself to cater to other pressing needs. At GurgaonOne, the facilities team even checks the antecedents of a household help and arranges a substitute in case of absence. “After taking them on board, it is now difficult to imagine living an in apartment complex without these services,” says Naveneet Sahani, president of the GurgaonOne Resident Welfare Association.
It requires an army of personnel stationed at the premises to keep it in shipshape. “The deployment of property management manpower in a housing complex is based on the total saleable area of the project. In general, it consists of five security guards, four houseboys and two personnel from the technical team for every 1 lakh sq. ft. The structure of the management team varies with the property and the scope,” says Beri.
Size of the complex matters for efficient delivery. “Ideally, the total saleable area of a project should be around 3 lakh sq. ft for a mid-level housing society,” says Beri. The services are also
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