infotech

IT sector adapts itself to meet new challenges in 2009

Ayushman Baruah

Posted: Tuesday, Jan 06, 2009 at 2346 hrs IST
Updated: Tuesday, Jan 06, 2009 at 2346 hrs IST


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Bangalore: Change is in the air in 2009. More so, in the case of IT companies. Enterprises are embarking on various forward-thinking approaches and new technologies. As the global economy slows down, and the macro economic situation continues to be challenging, IT companies are looking for ways to trim spending and improve their output.

Technology trends in the networking market point towards growth. According to Naresh Wadhwa, president and country manager, India and Saarc, Cisco, “The network and communications market will propel the growth of the router and switching market in India. While banking, financial services and insurance (BFSI) and telecom service providers will remain key adopters in the market, the government is likely to emerge as a big spender due to various e-governance and state wide area network (SWAN) initiatives.”

His wishlist for 2009, says Naresh Wadhwa, include, “New, interesting and cost-effective applications of collaborative technologies that enable enterprises to reach out to consumers in rural India. We should work to make Internet a utility that is easily accessible, build a stronger infrastructural backbone so the larger population can also reap the benefits of our technology revolution.” Naresh also feels that technology should be used to provide solutions to some of India’s and the world’s pressing issues like energy, security, climate change and human sustainability. “Going green is an imperative—and business, government and society alike must commit to eco-sustainability”, he adds.

The three major business challenges in 2008, according to Arup Roy, senior research analyst at Gartner, are: low-cost offshore business delivery model, currency fluctuation and high talent crunch. Atul Jalan, MD and CEO, Manthan Systems, experienced a marginally higher turnaround time for deal closures and greater scrutiny of the new spends by multiple management layers. “Currency fluctuation and volatility for most major currencies made it difficult for any reasonable prediction on either the exchange rate or the directionality of the exchange rate movements with a fair degree of confidence, which led to erosion in predictability about margins and profitability,” Jalan said. According to Pallab Talukdar, director, Enterprise Business, Dell, “Given the recession, the customer is more conscious while buying any product and the decision cycle become longer.” According to Faisal M Paul, head ESS, marketing & growth Initiatives, HP India Sales Pvt. Ltd, “The biggest business challenge of 2008 which IT companies faced was the sudden drop in customer projects and buying pattern and hence IT companies are...

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