IT sector adapts itself to meet new challenges in 2009

Ayushman Baruah
Posted: Tuesday, Jan 06, 2009 at 2346 hrs IST
Updated: Tuesday, Jan 06, 2009 at 2346 hrs IST

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Bangalore: stretching to meet the orders & revenue commitments made at the beginning of 2008.”

The era of incremental benefits and long drawn out time-to-benefits seems to be over. “Now customer would demand more quantum increases in value based on the new value frameworks emerging. Like the changing customer trends in retail is keeping retailers on their toes, so are the retailers evolving and becoming more demanding of their IT systems and their solution providers. IT firms would need to be increasingly agile and responsive to these customer needs and have strategies to meet all of these,” Jalan said.

Organisations are set to take a long-term view and embrace technology that will help them bring down costs while increasing productivity. Overall, on the technology front, the tried and tested seems to prevail in most organisations unless there is a new technology that is fail-safe, of low cost, offers tremendous value increase, and has incredibly low-go-to-market. “Both customers, organisations and IT firms would stick to no-brainer strategies instead of spiny strategies since the opportunity costs of failure would be magnified in the present context,” Jalan said. Data Centre consolidation seems to be high on every leader’s agenda to ensure optimal utilisation of existing resources and assets. According to Pallab Talukdar, director, Enterprise Business, Dell, “The three major technologies in of 2009 will be a move towards Standardisation, Virtualisation and a unified communication fabric in the datacenter.” Wadhwa agrees, “Virtualisation will play a big role in the near future as IT organisations morph into more and more of a services management framework.” Analysts at Gartner predict that technology trends like SaaS, virtualization and cloud computing, among others, are likely to shape IT and business to a large extent in the coming year. Also, adoption of green practices as a business imperative will intensify....

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