Insurance firms lingering on settling claims: Consumer forum

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PTI: New Delhi, Jan 20 2013, 11:04 IST
for the loss and NIACL had appointed a surveyor who had assessed a loss of Rs 12.79 lakh, the firm had said in its complaint.

It alleged that despite the surveyor's assessment, NIACL did not settle the claim and then after three years had rejected it in October 2010.

NIACL, in its defence, had contended that it had rejected the claim as the cosmetic firm's stock was in the custody of another firm which was not related to Colorbar.

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