Technology has made a remarkable impact on almost every aspect of our lives, and our wallets are the next big thing to go digital. “Digital wallet is the next stage of evolution in mobile banking services, where the device will be the store for all credentials,” says Manoranjan ‘Mao’ Mohapatra, CEO, Mahindra Comviva. Recently, the company launched its mobiquity Wallet digital wallet platform; it will offer security, ease of use and rich
features to the customers of banks, telecom operators and retailers.
Mao’s career has been dedicated to the development and deployment of innovative software communications solutions in rapidly growing markets. Prior to joining Mahindra Comviva, Mao was president and COO at Aricent, where he enjoyed a 15-year career and was instrumental in building the company from a relative start up to a globally recognised brand. Before moving to Aricent, Mao was a core member of the Centre for Development of Telematics (CDOT), where he made a significant contribution to research and development in telecom switching, and where he began his career.
In an interaction with Sudhir Chowdhary, he shares the company’s growth strategies in domestic and foreign markets and its focus on new technologies. Excerpts:
How has Mahindra Comviva transformed its business – beyond being a VAS player?
Over the past decade, Mahindra Comviva has successfully transformed and evolved from predominantly a value added services (VAS) player to an entity that provides products and solutions in the areas of core network infrastructure, messaging nodes with intelligence, mobile financial solutions, among others. It has now established leadership in mobility solutions that transform lives. Our transformation story is also against the background where VAS was moving from pure entertainment services to draw in need-based services around education, governance, health and similar areas.
Mobile has positioned itself as a true ubiquitous solution and with the ever growing need for convergence in technology, it was apt for us to reposition ourselves from the beyond VAS to mobility solutions providers that transform lives; what we actually strive to create in this era.
Mahindra Comviva’s offerings deliver mobility solutions which not only enhance customer experience but also provide cost optimisation. Our goal is to touch the lives of over a billion people through our end-to-end products and services. Today, with 25% year-on-year growth, Mahindra Comviva’s strategy has been focused on providing integrated solutions which cater to the entire ecosystem. Commerce, data and content together form the key pillars which define our