Infosys BPO to help Chinese cos go global

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P P Thimmaya, Debojyoti Ghosh: Bangalore, Jan 14 2013, 01:22 IST
The business process outsourcing (BPO) division of Infosys, India’s second-largest IT services exporter, is engaged in serious discussions with domestic Chinese companies to help them expand their operations globally even as the Indian IT major looks at making a serious inroads in the China market.

“We are taking our value proposition to Chinese companies to make them look better in terms of driving efficiency and also help them expand into other countries and continents,” Swami Swaminathan, CEO & MD, Infosys BPO, said in an exclusive interview. At the end of the third quarter of FY13, Infosys China reported a revenue of $25.56 million with a meagre net profit of $0.69 million compared with a year earlier when revenue was $31 million with a net of $4.9 million.

The profile of services provided by Infosys BPO like finance and accounting (F&A), human resources outsourcing, legal process outsourcing, and sourcing and procurement, and its global reach means that the company can tell Chinese companies that it can provide the entire back-office operations as they expand globally. Swaminathan said they are currently holding discussions with some Chinese companies from diverse segments like FMCG, manufacturing and services to assist them in globalising their operations.

Already, Infosys BPO’s China operation is serving as a delivery centre for multinationals to expand in the Chinese market. It currently has 850 people with a centre in Hangzhou and will soon open a second unit in Dalian.

This development should come as an uplift for Infosys’ overall business in China as the IT

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