that they were using smartphone and/or tablets for travel booking.
Most important criteria for Indians on a business trip was travel time, direct flights or layovers (54 per cent), location of hotel (51 per cent) and flight time (38 per cent) against globally most important factors: hotel location (53 per cent), price of hotel room (44 per cent), travel time, direct flights or layovers (42 per cent) and airfare (36 per cent).
When it comes to leisure, most important criteria for Indians were location of hotel (54 per cent) and price of hotel room (54 per cent), airfare (43 per cent), staying in a nice or luxurious hotel (34 per cent) against global factors of price of hotel room (63 per cent), airfare (50 per cent) and hotel location (50 per cent) and travel time, direct flights or layovers (33 per cent).
Around 11 per cent Indians gave preference to hotels' loyalty programmes (fourth highest after the US-15 per cent, South Korea-12 per cent, Hong Kong-12 per cent).
Also, the study found that Indians were bad at balancing work on trips as 44 per cent worked for more hours and 35 per cent work lesser hours during business trips.
Only 22 per cent worked for the same amount of hours on trips. 25 per cent Indians did not extend their business trip into leisure (second lowest compared to most countries after Malaysia 23 per cent)
Indians were among the top five to give importance to loyalty programs while booking flight or hotels.
About 92 per cent Indians found loyalty programmes at least somewhat important while booking hotels while 89 per cent found loyalty programmes important while booking flights.
Among those who have some of the strongest feelings of entitlement toward their travel reward points were Brazilians (96), Mexicans (91), Hong Kong (90) and Indians (90).
The study also found that Indians were the worst cribbers.
Only three in 10 Indians have not posted a negative travel-related comment, while 40 per cent crib about hotels and 36 per cent about restaurants.