‘I would like to go where no one has gone before’

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: I knew it wasn’t a matter of whether it work or it won’t. It was a matter of when will it work,” he reminisces. “I have never seen an economic proposition so compelling, even today,” he adds.

For the man who travels extensively and has too much on his plate, travel is a good way to take time off and catch up with one self. “Cricket is my first love. I wish I had more time for it,” he says. Two years back, Bhasin broke his leg while playing a match with his colleagues. A picture of his with team (rather boys) still adorns his office. Bhasin is also a voracious reader. While John Steinbeck is his favourite author, he has just finished reading Bill Bryson’s The Life and Times of the Thunderbolt Kid and Falling Man by Don DeLillo. Bhasin says that he like to read all kinds of books and picks them up at random. “Because if you get set, you tend to lose out on everything else that’s in the market,” he concurs.

Ponder a little more over that simple statement and one can get a sneak peep into Bhasin’s mantra for life and work. A paperweight kept on his table has something very similar inscribed on it too, ‘There is an infinite capacity to improve everything.’ “If you can get people to stretch beyond what they thought they were capable of, then you have done something,” he says. He adds that one thing he and his team will always do is to challenge the notion of the static. The statement is anything but hollow. Genpact not only ushered the BPO boom in India but was also the first to venture into China and Eastern Europe.

Having achieved so much, which he mildly puts as an “incredible surprise”, the innings for Bhasin, 55, is far from over. Apart from the day-to-day worries and joys of being at the helm of Genpact, Bhasin has a bigger dream tucked away somewhere in his heart. “Yes, we have built an outsourcing company, but is there is a way to build a fully virtual global company,” he asks, more of himself. “A company, which is not in any outsourcing/ offshoring business, but in the core business. It could be anything from insurance, to investment banking ” he goes on.