Gawkers head to NY's storm-ravaged neighborhoods
LIPA has said it knows that customers aren't getting the information they need, partly because of an outdated information technology system that it is updating. Sunday, executives said they were working on setting up information centers near the most heavily damaged areas. The company also said it had deployed 6,400 linemen to work on restoring power, compared to 200 on a normal day.
"'They're working on it, they're working on it' -- that would be their common response," Nassau County Executive Ed Mangano said Sunday, describing LIPA's interaction with his office.
He said LIPA had failed to answer even simple questions from its customers and that Sandy's magnitude wasn't an excuse.
On Staten Island, Napolitano said "a lot of progress" had been made since the storm hit and especially since her last visit 10 days earlier.
"It seems like a different place," she said. "You can really tell the difference."
But, she added, there was a lot more to do. "The last big chunk" to solve, she said, is the question of how quickly power can be returned to thousands of homes without it.
If homes are not inhabitable even after power returns, she said, the government is finding temporary apartments and hotels where evacuees can stay _ preferably in the same community so kids can continue going to the same schools.
On Staten Island's streets, many of the volunteers who carried garbage cans
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