predominantly made of brokers and in many cases it was 100 per cent dominated by brokers. Now, we have ensured that the panel is neutral -- from a broker driven panel we have made it a neutral panel.
"Then we have provided that in case a reward is given by the panel against the broker and the broker is getting into an appeal, a portion of the award will still be paid to the investor. So, the investor would not have to wait for the entire appeal process to be over and he would be compensated in the meantime by way of an interim relief.
"Our computerised grievance redressal system SCORES has also seen many improvements. Recently, we came out with an advisory on SCORES... Then, we have created our own call centre, where any complaint can be lodged at any time. This call centre is working in 14 languages," Sinha said.
"With these examples, I want to tell you that matters like corporate governance and investor grievance redressal is our focus," Sebi chief said.
"The number of investor awareness programmes that we have done this year is all-time high, in fact several times higher than the past records. We are conducting these programmes through our own people, through resource persons.
"I myself have gone to numerous places for such programmes. We are reaching out to smaller places. We have opened 16 offices in a span of one and half years, up from just 4 offices in the past. All this is being done with a message to the larger population that we want to reach as close as possible to the investors," he said.
To ensure minimum public shareholding in listed companies, Sebi cracked down on 105 firms, which failed to comply with the directive to attain at least 25 per cent public shareholding by the deadline of June 3, 2013.
Sebi passed an interim order against such companies that restrained them from raising funds, dividends and bonus share and barred them from transactions.
Regarding PSU companies, only one of 16 had failed to comply with the mandate of maintaining a minimum of 10 per cent public