Etisalat India signs $150 mn outsourcing deal

Reuters
Posted: Tuesday, Oct 20, 2009 at 1247 hrs IST
Updated: Tuesday, Oct 20, 2009 at 1247 hrs IST

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Bangalore: Etisalat's India mobile telecoms unit said on Tuesday it had entered into a five-year outsourcing contract worth $150 million with three Indian companies for back-office services.

Etisalat DB Telecom, which plans to start mobile services in 15 telecoms zones later this year, said Tech Mahindra, Conflux and Aegis, the back-office arm of India's Essar Group, would set up contact centres to provide customer services. In September, Etisalat DB Telecom had announced the awarding of a $400-million deal spread over 10 years to Tech Mahindra for implementing of its end-to-end IT applications & infrastructure, system integration and managed services.

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Etisalat India signs $150 mn outsourcing deal

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