Data at loss-not anymore

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: speed at which the software could be updated in response to online threats was poor.

As the existing web filtering solution did not meet all the needs of Iteamic, apart from the problem of not being able to integrate well with its firewall and network, the company grew increasingly concerned and began seeking a more efficient email and web solution.

Ambarish Desphande, regional director of India and SAARC, IronPort Systems, says, “Though spam filters are able to block a large percentage of mail that are recognised as ‘obvious spam’, the real challenge is to create a software that can constantly be updated to protect users from new IT threats in real-time.”

Dodderi points out, “We did consider other appliances, vendors and alternative solutions in the market, but our research pointed towards IronPort. A successful POC triggered the purchase.”

By deploying IronPort’s Mail Gateway and Web Security Appliance, Iteamic has benefited from a significant improvement in web traffic between its offices and clients. The company has also seen a tremendous drop in the amount of spam reaching its network. “A report is generated every week distinguishing spam and genuine email. The filtration processes are extremely satisfactory,” adds Krishnappa. The IT team at Iteamic has seen a decline in spam—from 80 to 1-2%. Accidental deletion of legitimate emails (along with spam messages) has also stopped.

“Apart from basic systems checks, we now spend little time checking our network for spam or being concerned about real-time threats and hacking activities. IronPort updates our software and informs us about any new threats that have emerged,” states Dodderi.

The company’s bandwidth is now functioning at an optimum capacity, as the IronPort gateway blocks the spam before it can enter the network. “I am also able to monitor the network usage by all our employees and receive an alert if any unwarranted sites are being accessed or if any spam is being circulated,” says Krishnappa. Thus, the firm has been able to improve its productivity and is looking at expanding its current operations shortly.

The company has been able to secure data from being stolen and faced no system security breach till date. Besides, the IronPort proxy has also been working towards the company’s satisfaction and Iteamic is especially happy about the L4 monitoring functionality, which blocks malware.