BlackBerry has suspended the roll-out of its instant-messaging platform, BlackBerry Messenger (BBM), for users of Apple Inc’s iPhone and phones based on Google Android software this weekend to fixes issues with the application, according to a Bloomberg report.
An unofficial version for Android that was posted online is at the root of the problem and has been disabled, the company said.
The smartphone maker had announced on on Thursday that it will provide its popular chat application on Android operation system from September 21 and for iPhone users from September 22.
“BBM will be available as a free download for Android smartphones running Ice Cream Sandwich and Jelly Bean (Android 4.0 and later version) beginning at 7 AM Eastern Daylight Time on September 21. BBM for iPhones running iOS 6 and iOS 7 will become available for each market on the App Store schedule of 12:01 am local time on September 22,” BlackBerry had said.
Android users in India were scheduled to download BBM from their Google Play Store on their phone from 4.30 pm onwards on same day.
BBM, the first instant messaging application for phones, now has more than 60 million monthly active customers on BlackBerry alone, and majority use BBM an average of 90 minutes per day, the statement said.
The struggling smartphone maker, who has bled market share to rivals including Apple Inc's iPhone and phones using Google Android technology, warned on Friday that it expects to report a huge quarterly operating loss next week and that it will cut more than a third of its global workforce, rekindling fears of the company’s demise and sending its shares into a tailspin. The company, which had warned that job cuts were in the offing, plans to shed 4,500 jobs.