Avaya GlobalConnect sees business in newer verticals

Businesswire India
Posted: Wednesday, May 20, 2009 at 1614 hrs IST
Updated: Wednesday, May 20, 2009 at 1614 hrs IST

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Mumbai: Avaya GlobalConnect, India’s leading enterprise business communications solutions provider unveiled its strategic roadmap in India for 2009. The company announced its renewed focus on technology solutions for the BFSI, Manufacturing, Healthcare, Hospitality and other verticals.

Aiding this move is the introduction of Avaya’s new technology solution, Avaya Aura™, a breakthrough architecture that easily integrates communications across multi-vendor, multi-location and multi-modal businesses.

Mr. Anil Nair, the newly appointed Managing Director of Avaya GlobalConnect, commented on the occasion, “Our strategy of verticalization is of course helping us reach out to more domestic customers and expand our market base. This market traction is now fuelled by the fact that in the current economic downturn, Avaya Aura protects investments made, simplifies complex multi-vendor networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence and web applications to employees everywhere.”

This announcement coincides with Avaya GlobalConnect’s biggest annual 3-day customer event iComm 2009 being held in Mumbai from May 20-22, 2009. This will serve as a perfect platform for vendors and customers to connect and demonstrate technology and solutions that spell business benefits to enterprises.

iComm 2009 will also showcase the new solution Avaya Aura among other emerging technology solutions and trends in customer service for enterprises across verticals. It will give industry professionals a real-time experience of the power of communications solutions and technology.

Avaya GlobalConnect has been recognized as the Market Leader for Enterprise Telephony and Contact Centers for seven years in a row by Frost & Sullivan. A subsidiary of Avaya Inc., the company has maintained leadership in other areas as well including Unified Communications.

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