not being appointed on the board after 20 years of service. It may or may not be true, but the fact that The Descent of Air India is nothing more than a rant of a disgruntled employee cannot be denied. However, one should definitely read the book to understand the psyche of employees at Air India after nationalisation.
Individual ambitions were more important than the good of the airline. If this weren’t true, Bhargava, perhaps, would have been more daring and actually done more than write letters to prevent the descent of his ‘karmabhoomi’ into a debt-laden company synonymous with a public sector undertaking gone wrong.
The Descent of Air India really proves the apathy of the bureaucrats who run the airline, where writing letters and not taking direct action used to be the norm to fix things.