When In India Do As The Romans Do


Posted: Sunday, May 16, 2004 at 0000 hrs IST
Updated: Sunday, May 16, 2004 at 0000 hrs IST


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: India is in the middle of a global services revolution and fast emerging as a favourite destination for global companies looking for outsourcing and offshoring. The backlash in the United States may slow down the offshoring process for a while, but experts feel India’s cost and skill advantage will win the day in the end.

What’s This India Business?: Offshoring, Outsourcing and the Global Services Revolution is for the global executive, travelling to India for the first time, with the objective of outsourcing his company’s business from here. It tries to demystify India, its character, its people and the way business is done in the country. The book is written like a travel guide, but with specific advice on issues relating to outsourcing and offshoring practices. It dwells on the do’s and don’ts of dealing with Indian people and Indian companies in the outsourcing process.

Author Paul Davies came to India in 2000, as a senior executive of Unisys India and stayed on to become the company’s managing director in 2002. He left Unisys and India in March 2003 and floated his own consulting firm, Onshore Offshore Limited, based in the United Kingdom. He now advises companies on defining their outsourcing strategies and policies.

Mr Davies also offers consultancy to some Indian companies. His next book, as a matter of fact, is targeted at Indian readers, who need to understand the needs, culture, business practices and psychology of multinationals that want to outsource services from India. What’s This India Business, though, is focused on overseas business people with practically no exposure to India.

Nicholas Brealey International; 2004;...

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