The reskilling route to retention

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its Bangalore-based software division JSoft Solutions Ltd. The decision comes in the wake of the success story of its two-year-old rural BPO operating at Toranagallu village in remote Karnataka, where JSW has a steel plant. The Toranagallu unit is a 100-seater, non-voice BPO, providing job opportunities to about 182 women with an educational background of seventh to tenth standard.

This has now prompted JSW to set up more BPOs in rural areas, and the company in August, 2007 has opened a 100-seat commercial BPO in Bellary and is planning to set up more BPOs at all its forthcoming plants.

JSW Group’s investment plan all over India is to invest over Rs 40,000-crore in the next three years. Of this Rs 20,000 crore would be invested in the steel sector, Rs 12,000 in power, and the balance in various sectors. The group has largely grown through organic expansion, although it has done some acquisitions in the past. Recently, in early 2007, the company has made a $900 million acquisition, where it had acquired three separate companies in Baytown in the state of Texas in the US to expand its geographical footprint.