



: as incoming customers. Another option is directing them to issue a phone on the basis of security deposit or purchase back scheme etc. At the time of surrendering the handset, the consumer’s deposit may be refunded. Whatsoever be the mechanism developed by TRAI, the choice to consumers should not be limited by technology constraints. TRAI needs to address these challenges in a transparent and accountable manner to facilitate the MNP by the targetted time.
The author is an Assistant Policy Analyst at the CUTS Centre for Competition, Investment and Economic Regulation and can be reached at rk2@cuts.org...
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