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Playing down the emerging competition from American software services firms like Accenture and EDS, Infosys Technologies managing director Nandan Nilekani said that his competitors were facing an ‘anti-incumbency’ factor in the US market.
He also said that Infosys was much better-placed to become a complete (from consulting to back-end) service provider as compared to its global competitors.
“There is an anti-incumbency factor working in the market because the customer companies are looking at better value of their investments,” Mr Nilekani said. “We are much better placed as we have to go up the value chain to complete the service portfolio. They (US-based competitors) will have to go down the chain, which is quite difficult looking at issues like realigning corporate culture and costs,” he added.
Infosys, however, has decided to hike the salaries of its employees by an average of 17 per cent for this fiscal to retain talent in the face of increasing competition for skilled workers.