1. EPF members can make online claim using UAN interface: Here are 5 things to know

EPF members can make online claim using UAN interface: Here are 5 things to know

All EPF members who have activated their Universal Account Number (UAN) and have also seeded their Aadhaar-linked KYC with EPFO will be able to apply for PF final settlement, pension withdrawal benefit and PF part withdrawal from their UAN interface directly.

By: | Published: May 5, 2017 4:35 PM
Now members do not require to give any supporting document while preferring online PF Part withdrawal case.

All EPF members who have activated their Universal Account Number (UAN) and have also seeded their Aadhaar-linked KYC with EPFO will be able to apply for PF final settlement (Form19), pension withdrawal benefit (Form10-C) and PF part withdrawal (Form31) from their UAN interface directly.

The three forms – Form 19, Form 31, and Form 10-C — together form more than 80 percent of EPFO’s claim workload.

Here are 5 things to know about making online claims through UAN interface:

Make direct claims

Throughout the online process, EPF members can make claims directly. The members neither need to interact with the employer, nor with the EPFO field office to submit the online claim. Any claim submitted by the member will flow in soft form to EPFO database where it will be processed and then the member’s bank account will get credited.

No documentation required

The government’s e-gov initiatives have made the process very easy. Now members do not require to give any supporting document while preferring online PF Part withdrawal case. Also, members applying online have to give their self-declaration for preferring to make advance claim.

Have an activated UAN

For availing this facility, members need to have an activated Universal Account Number. The activated UAN should have an updated mobile number in working condition. All the EPF members’ Aadhaar details have to be mentioned in EPFO database and one should also avail the OTP-based facility for verifying their eKYC from UIDAI while submitting their online claims.

Members bank account along with IFSC code, PAN needs to be mentioned in the EPFO database for PF final settlement claims in case your service is less than 5 years.

For online claim submission, the EPF members have to login to the member interface using their UAN credentials. The KYC and service eligibility condition mentioned against UAN is to be mentioned correctly and in a complete manner. The relevant online claim can be selected and authenticated using OTP received against the registered mobile number with UIDAI to complete the online claim submission.

Security measures implied

EPF members who want to apply online are required to authenticate their claim submission using OTP sent to their registered mobile number giving consent to UIDAI to share their Aadhaar based e-KYC credentials to EPFO.

Steps for making claims

  • You need to login to the member interface using UAN credentials.
  • You have to check that KYC and service shown against his UAN are correct or not.
  • You then have to select the relevant claim.
  • Finally, you need to authenticate the process using Aadhaar credentials.

The whole facility is expected to ease out the claim submission process for EPF members so as to reduce the turnaround time.

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  1. A
    anita sandhu
    Nov 30, 2017 at 11:48 am
    hi i am getting an error while clicking on the GET ADHAAR OTP in online claim for form 19 or 10c. My kyc details are correct .this is the error "Unexpected character '"' (code 34) in DOCTYPE declaration expected a space between public and system identifiers at [row,col {unknown-source}]: [1,50], Please Try Again Letter Get Aadhaar OTP" what is the reason for that. please help me
    Reply
    1. R
      Raj
      Nov 30, 2017 at 6:43 pm
      i am also receiving same comment today
      Reply
      1. S
        siva
        Dec 2, 2017 at 10:31 am
        I am also getting the same message. Could someone help us
        Reply
      2. J
        jitendra sharma
        Oct 30, 2017 at 2:59 pm
        hi, i have updated my KYC in my UAN account and it has been around 15 days since my employer approved it. But my KYC details ( Aadhar, PAN, bank account no.) are still in pending list. can anybody tell how much time does it take to reflect in KYC approved list. is there any other reason? what to do now? please suggest.
        Reply
        1. R
          Raj
          Nov 30, 2017 at 6:42 pm
          KYC has to be appproved by your employer
          Reply
        2. V
          Venkatesh
          Sep 19, 2017 at 6:49 pm
          Hi Have applied for form 31 partial withdrawal on 6th September 2017 , no status update My KYC ( Aadhar, PAN, BANK Account) approved by employer, Have visited EPFO office and seeded my Aadhar, No update on my claim. UAN online help desk not working , Help line not working. Grievance cell does not know how online UAN works. Grievance cell response : Online application not received in this office, Contact employer for Approval for you claim. Claim applied from UAN portal does not require employer signature (DSC approval) for partial claim., Looks like by the time i get my PF amount I will be a EPF consultant.
          Reply
          1. R
            Rajat Roy
            Sep 15, 2017 at 10:21 am
            In adhar OTP section facing error : MOBILE NOT VERIFIED, where my mobile no is already registered with them. Please let me know what to do now?
            Reply
            1. lalit jamnal
              Oct 4, 2017 at 9:14 pm
              did you get any solution for this? i am getting the same error.
              Reply
              1. Y
                Yogesh
                Dec 15, 2017 at 4:01 pm
                Hi All, Did you get any solution for this.? me too facing the same issue
            2. K
              Keshu Bhargwa
              Sep 11, 2017 at 7:16 pm
              I am getting below error while requesting for OTP on mobile while withdrawing PF. "Error: Xml validation error- Invalid OtpRequest Data". What is the reason for this because all my details are correct and verified.
              Reply
              1. P
                Premanand Mane
                Sep 1, 2017 at 2:15 pm
                Online PF claim settlement is working now...try again... do it
                Reply
                1. lakshmi priya traders
                  Aug 18, 2017 at 4:10 pm
                  Claim Is Not Submitted on portal,Please try again later
                  Reply
                  1. S
                    Sai
                    Aug 23, 2017 at 8:56 am
                    did you get a solution for this? i get the same error
                    Reply
                  2. G
                    Ganesh D
                    Aug 16, 2017 at 4:14 pm
                    Hi I am getting below message for online pf withdrawal. "Claim Not submitted on portal, please try again later". Have got my all KYC uploaded and approved by employer. Trying this since last one month but same issues. Logged a grievance with EPF 20 days back but no solution yet. Can any one help me.
                    Reply
                    1. Hrishikesh Sharma
                      Jul 27, 2017 at 2:59 pm
                      wHAT IF AFTER CLAIMING ONE GETS " Online Claim Submitted at Portal" STATUS HOW LONG IT WILL TAKE TO MONEY BE TRANSFERRED TO MY ACCOUNT
                      Reply
                      1. N
                        nhj
                        Aug 4, 2017 at 12:50 am
                        tytutyyyfuy
                        Reply
                        1. M
                          Mahendar
                          Aug 14, 2017 at 1:19 pm
                          I submitted my claim on 30th July 2017, but as of now the status is still at "ONLINE CLAIM SUBMITTED AT PORTAL". Does any one know the turn around time after this status.
                          Reply
                          1. A
                            Ajmal
                            Sep 14, 2017 at 8:45 am
                            Hi. Did u get the money? Is it still showing the same status?
                        2. N
                          Nidhi
                          Jul 5, 2017 at 4:33 pm
                          have done all this but the claim form doesnt allow > 5 lakhs in the advance amount. Perhaps it is because >5lakhs implies TDS will be deducted. I assume that is for people who have worked for less than 5 yrs . I have over 10 yrs with the same org. pls can you advise how i can withdraw max amount from pf against new home
                          Reply
                          1. Chandra Mohan M
                            Jul 20, 2017 at 11:01 am
                            Hello Nidhi, I am facing same issue , were you able to get any solution for this? Please let me know... Thanks
                            Reply
                          2. A
                            Anil Raina
                            Jul 1, 2017 at 12:50 pm
                            You will have to visit any EPFO office to get your Aadhar linked. It will not take more than 5 minutes, they will scan your eyes for authentication.Please carry your Aadhar card along.
                            Reply
                            1. N
                              NAVEEN KUMAR
                              Jun 26, 2017 at 2:04 pm
                              Dear Sir, How to authenticate my aadhar card to my PF account. I want to transfer my PF account from my previous employer. Please suggest
                              Reply
                              1. A
                                Arun sharma
                                Jun 2, 2017 at 4:17 pm
                                how can i claim advance pf i have submit all details in my UAN id but still pending my adaar verify by employer please suggest what will i do
                                Reply
                                1. C
                                  Chandrui
                                  Jun 20, 2017 at 5:55 pm
                                  same problem i m facing....pls help us
                                  Reply
                                2. D
                                  Deepak
                                  May 18, 2017 at 2:06 pm
                                  HOW TO AUTHENTICATE AADHAAR WITH MY PF ACCCOUNT WITHOUT visiting nearest EPFO office
                                  Reply
                                  1. Vinod Jonathan
                                    May 22, 2017 at 5:49 pm
                                    Have you received the reply for your query
                                    Reply
                                    1. S
                                      satheesh
                                      Jul 6, 2017 at 3:42 pm
                                      Employer should be Authenticate..
                                  2. R
                                    RAJ KUMAR MONDAL
                                    May 11, 2017 at 9:40 pm
                                    HOW TO AUTHENTICATE AADHAAR WITH MY PF ACCCOUNT WITHOUT visiting nearest EPFO office
                                    Reply
                                    1. S
                                      Sharique R
                                      Aug 21, 2017 at 5:47 am
                                      Update online using the same portal.
                                      Reply
                                    2. S
                                      Sharmila
                                      May 10, 2017 at 4:44 pm
                                      What happens if authentication otp is not entered in the online epf advance claim form?
                                      Reply
                                      1. R
                                        Romesh kumar
                                        May 9, 2017 at 10:00 am
                                        I want chang my mobile no in our pf so please provide me right step change mobile no process
                                        Reply
                                        1. M
                                          majboot singh
                                          May 7, 2017 at 9:19 am
                                          uan no. activete karna h 1year se upar ho a amaunt ka pata nahi lagta h pf no. and uan no. h mere pass
                                          Reply
                                          1. V
                                            Vinay Kumar singh
                                            May 7, 2017 at 9:07 am
                                            Hi, What is the process as we had allready online requested for pf transfer from old account to new account pf has been settled from old account but still not credited in my new account , we had request given in Feb'16 it's pending since lumsum one year. Pls suggest what to do for same Vinay
                                            Reply
                                            1. S
                                              shyam n
                                              May 7, 2017 at 7:25 am
                                              I am logging in but there is no option to claim EPF ..........
                                              Reply
                                              1. T
                                                T Jagannadharao
                                                May 7, 2017 at 6:19 am
                                                What about the cases already submitted to the EPF Office in Hard copies and pending for want of certain requirements?
                                                Reply
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