Want to pay taxes, track TDS (Tax Deducted at Source), apply for a Permanent Account Number (PAN) or do a real-time chat with a tax expert without going anywhere? Do you also want to have all tax-related information at your fingertips? Don’t worry. You can do all these things now sitting at the comfort of your home. The Income Tax Department has come out with Aaykar Setu, a new income tax payer e-service module. Along with the desktop version, a mobile-responsive Android version has also been released in a bid to enhance mobile access experience.
Aaykar Setu was launched by Finance Minister Arun Jaitley in New Delhi on Monday. The purpose of the launch of Aaykar Setu is to provide better taxpayer services and reduce taxpayers’ grievances.
Speaking on the occasion, the FM said that technology is a great enabler and this app will reduce the physical interface between assessees and the tax assessing authorities. “This, in turn, would help in reducing tax harassment of assessees, among others,” he said.
Jaitley stressed on the government’s commitment towards continuously upgrading tax payer services. The new step is an effort by the Income Tax Department (ITD) to directly communicate with the taxpayers, on a range of multiple informative and useful tax services aimed at providing tax information at their fingertips. The module compiles various tax tools, live chat facility, dynamic updates, and important links to various processes within the Income Tax Department in a single module.
The tax payers will also be able to receive regular updates regarding important tax dates, forms and notifications on mobile numbers registered with the ITD.
Here’re the main features of this new mobile app:
# Ask IT: You can ask any query related to income tax
# A CHATBOT provides answer to the queries raised by taxpayers in no-time.
# Available on 24 X 7 basis 365 days;
# Unique functionality of keyword based search
# About TPS Vertical: Contains information about all the TPS offices across India. The taxpayer can locate the nearby TPS office through this feature;
# TRP at your doorstep: Now locate your nearest TRP in just a click. Taxpayers can get Name, Email ID, Contact Details of TRPs along with its location on Google Map;
# Tax Tools: Provides quick calculation on mere input of basic information available with a taxpayers;
# Return Preparation Made Easy, PAN/TAN, TDS/TRACES, Tax Payment: Provides filtered result based on users requirement. A user can apply for PAN, Pay Taxes, Submit Grievances from ‘Aaykar Setu’;
# Live Chat: In case users have any query they can use the Live Chat option. This facility will be available from Monday to Friday between 10 am and 6 pm.
# Tax Gyaan: A game to enable the users to learn about Income Tax by just playing a game. It’s a Multiple Choice Question based game to provide knowledge to the users. The game is divided into 4 levels Beginner, Normal, Hard, and Difficult.
How to download this app
The Aaykar Setu app can be downloaded by giving missed calls to +91 – 7306 52 52 52. After giving the missed call, you will receive the installation link by the Income Tax Department in the message box. You can click on the link for downloading the app. You can also download the app on your smartphone by searching for the term ‘Aaykar Setu’ on Google Android Playstore. Additionally, you can also find a QR code on the Income Tax Department’s website to download the mobile application.