Etihad Airways has introduced a senior citizens’ package, offering privileges for the over 60s travelling from India to the US. Senior citizens flying from any of Etihad’s 11 Indian gateway cities can benefit from added value services, including a 24/7 helpline number, pre-flight travel and medical checklist support and special assistance at check-in counters. For those who book the special package, Etihad will contact guests prior to travel to go through any special requirements, assuring them of additional support.
The Abu Dhabi-based airline operates 175 flights a week spread across 11 cities in India – Mumbai, Delhi, Thiruvananthapuram, Kochi, Chennai, Kozhikode, Jaipur, Kolkata, Hyderabad, Bengaluru and Ahmedabad – to its hub in the UAE. Flying via the airline’s Abu Dhabi gateway, guests can connect to the airline’s six US destinations – New York, Washington, Chicago, Dallas, Los Angeles and San Francisco. Etihad guests can also pre-clear US Immigration and Customs at Abu Dhabi International Airport before boarding their US-bound flights.
Senior citizens are also assured of Indian meals and Indian cabin crew on all flights from India, as well as a selection of Indian movies.
Neerja Bhatia, vice president, Indian Subcontinent, Etihad Airways, said: “Etihad Airways is all about providing the highest levels of service, and both care and attention that our guests would normally experience at home. The profile of our flights from India to the US via Abu Dhabi shows a high percentage of elderly travellers, hence the importance of catering to their needs in the best possible way.”
“Reinforcing our commitment to India and keeping in mind the profile of senior citizens of our country, their needs and special requirements, we have created this special package to make sure that they are well looked after right from the moment they book with us until they reach their destination. We hope our senior travellers can make the most of these privileges and experience our fine hospitality,” she added.