Customers can upgrade to 4G SIMs at their convenience at 56 Vodafone stores across Mumbai
As Vodafone India enters the final stages of bringing the World largest 4G network to Mumbai, it announced today, the availability of 4G SIMs for its customers at all of its 56 exclusive stores located at prominent locations in and around Mumbai.
To avail 4G services, customers will need to have a 4G-enabled handset and a new 4G-Ready SIM card. To ensure a smooth and seamless exchange of 4G-ready SIMs, these are being made available in advance of the commercial launch of Vodafone 4G services in Mumbai. A formal announcement regarding the launch, which is expected soon, will be made in due course.
Customers can walk into any nearby Vodafone store and get their 4G-ready SIM with a hassle free exchange process. With the new 4G-ready SIM, they will continue to enjoy uninterrupted mobile internet experience as per their existing plans and will be automatically upgraded to 4G as soon as the services are launched commercially.
Announcing this, Ishmeet Singh, Business Headndash;Mumbai, Vodafone India, said, Vodafone is the leading telecommunication services provider in Mumbai and our 8.6 million customers have a lot to look forward to. We want our customers to be 4G-ready so that they can start experiencing the benefits of high speed mobile internet services as soon as they are launched commercially. Hence, this facility to upgrade to 4G-ready SIMs in advance. We are excited and fully geared up to launch our 4G services on the superior 1800 MHz band in Mumbai very soon.
Vodafone has successfully tested its 4G services on its robust network architecture coupled with strong backup to support the expected volumes and speed requirements of its customers. In the past few months, Vodafone has invested significantly in modernizing its existing network, incorporating the latest advances in technology making it more resilient and energy efficient.
Customers can switch to a 4G-ready SIM following these easy steps
- Walk in to any nearby Vodafone Store and place your request for 4G-Ready SIM
- After proper identification process 4G enabled handset compatibility check, you will receive the new 4G-SIM card.
- To activate the card, use your existing Vodafone number to SMS SIMEX your 19-20 digit new 4G SIM card number; to 55199 (this number will be available on the new SIM card/jacket given to you)
- You will receive a response SMS from 55199 with partial SIM number entered
- Please send the last 6 digits of the new SIM number to 55199 within 2 hours of receiving the SMS mentioned in the above step
- You will receive a success SMS, post which your 4G-Ready SIM will be activated within 5-10 minutes.
- Subsequently, replace your old SIM in the handset with the new 4G-Ready SIM and continue to enjoy un-interrupted Vodafone services.
- You will enjoy benefits of high speed 4G services as soon as they are launched commercially.
In case customers face any issues with the SIMEX process, they can call 199 or seek assistance from our staff at any Vodafone retail store.
Vodafone is also making arrangements of home delivery of 4G-ready SIMs for its premium high-value customers in Mumbai. A formal communication is being sent out to all these customers with details of the initiative
Vodafone has already launched its high speed 4G services in Kerala. The intensity of its roll-out will continue with major metros like Mumbai, Kolkata, Bengaluru and Delhi to be launched by March 2016.
About Vodafone India
Vodafone India is a fully owned subsidiary of Vodafone Group Plc., which is one of the world largest telecommunications companies. Making its entry into India in 2007, Vodafone today has built an ever growing, robust business in highly price sensitive and competitive market. Serving over 188 million customers, Vodafone provides innovative, customer friendly and differentiated products and services through a wide scale distribution and exclusive retail footprint – backed up with a modern, technologically advanced network for both voice and data. With 9,880 branded retail stores, covering over 1.56 million sq.ft. and attracting more than 115million footfalls annually, Vodafone India is now amongst the largest retailers in the country actively engaged in the holistic development of India rapidly growing retail sector.
Vodafone Business Services, the enterprise arm of Vodafone, provides total telecommunications solutions across both mobility and wireline platforms and enables Global Enterprises, National Corporates, SME and Government segments to communicate, collaborate and connect. With the advantage of its global expertise and knowledge of local markets, Vodafone India is well poised to significantly expand the Governments capacity to deliver benefits and outcomes for citizens, governments and businesses. Vodafone endeavours to be a steadfast partner in the Government efforts towards Digital India.
Vodafone India provides customers with a new currency in the form of M-Pesa – the world renowned mobile wallet and money transfer service, which was ranked Number one in Fortune Change The World; list of technology initiatives influencing lives. Vodafone M-Pesa is an innovative, safe and secure mobile wallet that enables complete suite of services like money transfer, bill payments, and recharge on the move from the mobile. It caters to all segments of the society, from the unbanked to the under banked and to the net-savvy and evolved customers. Today, with a pan-India distribution of over 97,000 agents and around 4 million customers, Vodafone M-Pesa is the largest banking correspondent in the country and is playing a vital role in enabling financial inclusion and m-commerce. The in-principle payment bank licence by RBI acts as an impetus and will enable Vodafone M-Pesa to build on this further and offer a more comprehensive portfolio of banking and financial products and services, accelerating India journey into a cashless economy.
A value based organization; Vodafone is committed to achieving the highest standards of Health, Safety and Well-being for its employees and business partners. As a responsible corporate, Vodafone India has been working with several partners from the social sector to address some of India most pressing challenges over the years. Sustainability for us is an ongoing journey as we firmly believe that what is good for the society is good for business. The Vodafone Foundation too is actively engaged in CSR by harnessing the potential of mobile services and technology to maximize impact within communities, especially in the domains of m-Women, m-Agriculture, m-Education and Disaster Relief.
Vodafone is one of the world largest telecommunications companies and provides a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 57 more, and fixed broadband operations in 17 markets. As of 30 September 2015, Vodafone had 454 million mobile customers and 12.5 million fixed broadband customers.
For more information, please visit:www.vodafone.com.
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