1. Reliance Jio vs Airtel offer war: Here’s why they are fighting over Rs 293 and Rs 449 tariff plans

Reliance Jio vs Airtel offer war: Here’s why they are fighting over Rs 293 and Rs 449 tariff plans

Reliance Jio and Bharti Airtel is at the loggerheads yet again. While, earlier it was Airtel bombarding accusations on the new competitor Jio, now the latter has gone all out in putting allegations on the India's largest network provider.

By: | Published: May 2, 2017 3:14 PM
Reliance Jio Infocomm, Jio, Bharti Airtel, Trai, telecos misleading ads, tarrif ads, 4G connection In the latest battle between RJio and Airtel, the accusation is about ‘misleading consumers’. (Source: IE)

Reliance Jio and Bharti Airtel is at the loggerheads yet again. While, earlier it was Airtel bombarding accusations on the new competitor Jio, now the latter has gone all out in putting allegations on the India’s largest network provider. In the latest battle between RJio and Airtel, the accusation is about ‘misleading consumers’. Reliance Jio has reportedly moved the telecom regulator TRAI and has claimed that Airtel has been violating the regulation rules by announcing ‘misleading’ tariffs through advertisements. Jio’s other contention that Airtel’s offers are a discrimination against some subscribers. According to Jio, Airtel’s new tariffs for 4G customers (Rs 293 and Rs 449 plans) are valid only for users who have a 4G smartphone and have chosen a 4G connection.

According to agency reports, Jio had filed a complaint with TRAI a few days back, where it claimed that the offers by Airtel are being advertised in a ‘misleading’ way and it is a ‘gross violation of extant telecom laws’. It also said that the offers differentiate between various types of subscribers. Jio had said that the plans provide users with 1GB data per day and the offer is valid for 70 days, but customers who have non-4G handsets, get 50MB data. Jio, in its complaint, stated: “The subscribers who do not satisfy Airtel’s dual criteria, will be provisioned only 50 MB data and post that, they will be charged the exorbitant data tariff of Rs 4,000 per GB.”

Also read | Reliance Jio is offering users 180GB 4G data free for 3 months: here’s how to avail

According to a PTI report, Jio wants TRAI to ‘impose the highest penalty on Airtel’. It has also demanded a withdrawal on the offers. Bharti has however denied the claims, and said, “Airtel is in full compliance of all regulatory guidelines, including Tariff Orders. We categorically deny these allegations. Discounts are a standard lever in the arsenal of any business – be it e-commerce, telecom, insurance or aviation etc – and companies deploy these from time to time”. It added that it is merely Jio’s ploy to blame other incumbents for its own problems and network issues. It said, “In fact, it is Jio that that has been blatantly disregarding all guidelines and directions of the Trai.”

What are the Rs 293 and Rs 449 offers?

Airtel mentions the two plans on its Terms & Conditions page. The details of the offer have been put under the ‘4G Special Acquisition Offers’. Here is what Airtel says it offers you, under the tariff plans:

“For 4G Handset : With INR 293/- plan (MRP as per table in clause 1): Unlimited Local + STD A2A Mobile Calls (subject to fair usage policy) + 1 GB data per day (only available for 4G handsets with 4G Sim) for a period of fifty-six(56) days.

For Other Handset: With INR 293/- plan (MRP as per table in clause 1): Unlimited Local + STD A2A Mobile calls (subject to fair usage policy) + 1GB for a period of thirty-five (35) days.

For 4G Handset: With INR 449/- plan (MRP as per table in clause 1): Unlimited Local/STD calls (subject to fair usage policy) + 1 GB data per day (only available for 4G handsets with 4G Sim) for a period of fifty-six (56) days.

For Other Handset: With INR 449/- plan (MRP as per table in clause 1): Unlimited Local/STD calls (subject to fair usage policy) + 1GB for a period of thirty-five (35) days.”

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Also read | Reliance Jio eyes China for sourcing 4G VoLTE feature phones

Meanwhile, Jio in its complaint said, “The manner of the ads of these products is surely intended to lure all prospective new subscribers to believe that they will be provided 1 GB data per day for 70 days. However, the subscribers who do not satisfy Airtel’s dual criteria for this benefit will be provisioned only 50 MB data and post that they will be charged the exorbitant data tariff of Rs 4,000 per GB.”

  1. C
    Chandan D
    May 3, 2017 at 7:20 am
    It is true. Airtel had oromised me that i will get 70 GB over a period of 70 days but instead received only 1GB with a valdity of 35 days. I am still fighting it. They keep giving me wrong information after wrong ibformation.
    Reply
    1. பார்த்திபன்
      May 16, 2017 at 7:33 pm
      Yes, they showed me 1 GB per day when I checked on day 1 with my number. When I checked the next day, they showed the same price being changed to 1 GB for 35 days. The idea is that the user is visiting for the second time, so they will surely topup and stay with Airtel. This made realised one thing: I will surely switch to Jio or others to avoid their cheating even if Airtel is better thaan others in my area.
      Reply
    2. S
      Sudharsan R
      May 2, 2017 at 4:18 pm
      It's 100 true that Airtel cheats public and fooling people with cheating offers.
      Reply

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