Amazon Go is a grocery store which lets its customers the option to shop without any queues or the need for checkout, just grab and go. Amazon Go is a big retail space situated in Seattle, the company’s own area, where shoppers can grab the things that they need and leave. They get charged for the items bought from their Amazon accounts, later. The store works in a way that it uses sensors and computer vision to detect the things that you take out of there. When you enter the shop, you just have to scan an app. Then you proceed to do your normal shopping, where the sensors present all around the store identify the things present in your cart and calculate the total amount. Once you walk out of the door, the company charges you from your Amazon account. The feeling you might get is what a shoplifter might feel, except there are too many cameras.
Amazon Go has in its stock most of the things you get at the convenience store in your area, including sandwiches, milk, drinks, snacks, and also premade food items. As a user, this is a great time as you don’t have to wait in lines and pay cash among many other hassles. As for Amazon, it might keep a track on what you buy and what you wish to buy, through your phone, Amazon account bill or maybe even through your movements in the shop. You might have picked a thing or two but decided to buy it later and kept it back in its place. If Amazon can track those, it will help it in recommending more personalised products to the users on its website.
However great this might be, such an automated system will likely take away some jobs. We cannot say if they will use robots to stock the items in the shop, but the cashiers have sure been eliminated.
As of now, Amazon Go’s beta version has started and is available to Amazon employees only but it is expected to open for general public sometime early next year.