Mukesh Ambani’s flagship telecom brand Reliance Jio is once again in the news, this time not for high vollume data at cheap rates but for safety and security reasons. Twitter went abuzz when on Sunday evening a consumer by the name Tanvir Sadiq tweeted that his handset of Reliance Lyf phone burst into flames and that his family had a narrow escape.
His post said- ‘My family had a narrow escape today after @Reliancejio’s @Reliance_Lyf phone exploded and burst into flames’.
As scary as the incident is, Tanvir expressed that the telecom giant needs to recall Lyf handsets. Following this incident an official from the Reliance Lyf team reached out to Tanvir and has sought contact details.
The tweet took a serious turn when former chief minister of Jammu and Kashmir (J&K) Omar Abdullah retweeted the same and expressed his worries over the issue and also said that he will not be using his handset anytime soon.
Glad everyone is safe Tanvir. This looks like it was a very narrow escape. I won’t be using my handset anytime soon, that’s for sure. http://t.co/gb9tXeD7aV
— Omar Abdullah (@abdullah_omar) November 6, 2016
Lyf officials stated that their phones get through stringent quality control measures and that customer safety is paramount. This is not an unique incident in nature. Earlier one of Samsung’s flagship phone Galaxy Note 7 too had bursted into flames in airlines including Indian following which the phone had to be banned.