The captive IT centres of global companies in India — known as Global In-house Centres (GICs) under the Nasscom umbrella — in their next phase of growth will focus on transforming into global sourcing hubs for all organization’s IT and business process needs. With the primary aim of driving business value and innovation supported by high quality talent and leadership, GICs will evolve from being supporters or enablers of business to being a strategic business function, said R Chandrashekhar, Nasscom president, on Thursday.
Speaking at a press conference on the sidelines of a two-day Nasscom GIC 2015 Conclave on Thursday, he said the players’ landscape in GIC has been seeing an increasing number of smaller firms entering the market resulting in India emerging as the hot-bed for engineering reserach & development (ER&D) and product development. Currently, around 300 firms have been offering ER&D and product development services, particularly in emerging technologies such as internet of things, robotics, wearable devices and 3D printing.
Chandrashekhar said that with the growing new technologies creating huge mountains of data, it was critical to build leadership and capabilities in big data laboratories for analytics. According to Nasscom president, one of the fast growing new areas is the big data, as the use of all the new technologies which deal with each and every individual customer leading to mountains of data.
“This will become even more so as you move into internet of things where everything gets connected. To make sense out of these mountains of data, big data laboratories and the analytics would become important. This is the fastest growing area in the Indian IT industry. I think it is critical for us to build our leadership and capabilities in that space,” he said.
Chandrashekhar said that the start up ecosystem in the country, which was booming, was one of the factors that attracts the MNCs to have their in-house centers in India. For most of the MNCs, India centre was their largest GIC outside their own headquarters. Around 35% of the technology workforce of many of the leading MNCs was working out of the India centre, he added.