1. Indian Railways makes 35 seconds wait compulsory to book tickets on irctc.co.in

Indian Railways makes 35 seconds wait compulsory to book tickets on irctc.co.in

The IRCTC has taken a slew of measures including a 35 seconds compulsory wait to book tickets online through its website irctc.co.in to facilitate hassle-free booking...

By: | New Delhi | Published: January 19, 2016 9:12 PM

The Indian Railway Catering and Tourism Corporation (IRCTC) has taken a slew of measures including a 35 seconds compulsory wait to book tickets online through its website irctc.co.in to facilitate hassle-free booking by genuine ticket seekers.

Now it is not possible to book ticket online before 35 seconds mandatory wait as it has been done to prevent faster booking by unscrupulous elements using any other means, said IRCTC Chairman and Managing Director AK Manocha here today.

Though it takes about 35 seconds minimum to fill the form followed by bank transaction online, there were cases of faster bookings by touts using certain automated softwares and thereby depriving genuine passengers.

We have taken certain security measures to prevent manipulation of the ticketing site and at the same time the site has been upgraded with a substantial investment to enable the system to book 15,000 tickets per minute, Manocha said.

Asked why 35 seconds wait, Centre for Railway Information System (CRIS) MD Sanjay Das said this is the minimum time required to fill the information necessary for booking ticket online. We cannot make it any longer otherwise there will be a long queue which will again be counter productive.”

CRIS provides the software to IRCTC.

About the possibility of hacking the site to cause disruption in the service, Das said foolproof arrangements have been made to prevent any unauthorised intrusion or hacking of the site.

We have engaged Standardisation Ticketing and Quality Control, a website security audit expert, to check the system and they have certified that the site is safe, Manocha said.

“There has been attempts being made by about 18,500 times in the past to intrude into the system which can be called as denial of service attackers. We have taken necessary security measures to prevent such incidents,” Das said.
Online booking of train tickets has gone up to 58 per cent of the total tickets booked by railways.

IRCTC, a railway PSU launched next generation e-ticketing system in April, 2014 to cater to the increased online booking demand. It has spent about Rs 180 crore in the last five years to strengthen the system.

In order to facilitate the genuine passengers, Tatkal booking time has been staggered from 10 AM to 11 AM for AC classes and 11 AM to 12 AM for non-AC classes.

Manocha said a total of about two lakh Tatkal tickets are booked in a day.

In 2014-15, a total 183,021,842 tickets were booked on IRCTC ticketing site. There were about 14.9 crore tickets booked till December 2015.

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  1. A
    Feb 13, 2016 at 11:20 am
    People are already using 'reservation helper' to byp the 35 second delay.
    1. Jayasankar
      Jan 20, 2016 at 8:56 am
      Foolish idea. I think now and then Indian Railway IT people give such nonsense Idea's. Let Minister ask the Public or IIT students on how to go about and curb illegal bookings.
      1. C
        Chandra Shekhar A K
        Jan 20, 2016 at 2:21 am
        The pity is that touts and agents rule the roost in railway booking helped by the railway staff in the booking counters by feeding first the data of persons not in the queue before they start their public dealings. This should be stopped by effective vigilance and action on public complaints. To the extent the faster booking by crooks by using special software involve substantial booking of seats/berths, the new measures of the railways can help. However, the human interface in the system rather than technology which is at the root of the problem.
        1. H
          HARERAM A
          Jan 20, 2016 at 12:45 pm
          Instead spending on making changes in the IRCTC server, they should spend on adding more compartments or adding more trains to decrease the rush for booking tickets from any means (either counter or net) . From last one year railway is doing BULL , the launch of premium tatkal quota, special trains having dynamic fair, wait time of 35 sec for ARP and Tatkal. Iska matlab jo zyada paisa dega usko ticket milega. Railway adhikariyo ko sharm aana chahiye yeh ghatiya harkt krte hue.
          1. J
            Jai Hind
            Jan 20, 2016 at 5:22 am
            Yes its engineering bronco , do you know after 1950 India has created a new track ? If we calculate year wise its nothing most of the roots have old tracks those are created by Britishers.
            1. K
              Jan 20, 2016 at 5:37 am
              Indian Railways requires major surgery !! it is everybody's say.
              1. K
                Jan 20, 2016 at 5:38 am
                Indian Railways requires major surgery !! it is everybody's say.
                1. R
                  Jan 20, 2016 at 7:05 am
                  It is great to think that the railways have done this. This reflects that some one up in the hierarchy thinks for the common man and at the same time gets the system modified to proactively deal with the menace of those always trying to get undue advantage of the system for there own ticket booking business offered as a service to the public for more money . That person in the railways certainly has internalized the essence of article 14 (equality ) enshrined in the consution.
                  1. S
                    Jan 20, 2016 at 2:47 am
                    Why cant u be constructive? Plan for more trains..!!!The fact, is the private bus enterprise is paying ransom to politicians in order to avoid new routes and new trains. U can make boat load of money with the current demand by creating routes and trains.. Infrastructure is there..!!
                    1. B
                      Jan 20, 2016 at 4:17 am
                      Dude!! Life is much more than what you can generically comment on!! Ever tried to wonder what it takes to start new train?? It takes new track(cos current tracks are running @ their 80% time being utilized ). Now where that land comes from? People are soo against Land Bills irrespective of the aftereffects! Its not a game bro! Its Engineering! Which is humongously more complicated than just sitting in room and saying"Why they don't run more trains"!!
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