It took India just five days to get its first case of misbehaviour on an airline after Centre issued the no-fly list norms applicable to passengers for unruly behaviour. According to a report by The Indian Express, an IndiGo crew member filed a complaint against an unruly passenger, who allegedly became aggressive with them on a Jaipur-Mumbai flight (6E-394). The passenger was identified as Rinki Thakur after a complaint was filed against her at the domestic airport police station in Vile Parle.
According to the police, the incident took place when the crew asked the passenger to stay quiet during the precautionary demo of safety rules inside the aircraft but she wanted to drink water on an urgent basis. “The crew complained that the passenger refused to keep quiet during the precautionary demo of safety rules inside the aircraft before the flight starts. The passenger, who told us she suffered from a breathing problem, wanted to drink water on an urgent basis at the same time. The crew and the passengers then got into a tiff on the same which turned violent,” a senior police officer was quoted saying by IE.
The complaint was filed against Rinki at the domestic airport police station in Vile Parle. As per the report, the security staff of IndiGo, Swapnil Patel, requested the help of CISF against Rinki Thakur, who allegedly misbehaved and refused to follow instructions of the crew on board. The members of the crew later escorted the passenger to the airport police station.
The written complaint was filed against Rinki on Monday evening at 8:30 pm. In response to this, Rinki has filed a cross complaint against Raisa Shaikh, one of the cabin crew, for misbehaviour. In both cases, a non-cognisable offence has been registered against the passenger and crew member. An offence under Section 506 of IPC (Intentional insult with intent to provoke breach of peace) was filed against Shaikh.