What if your grocery items are packed and you just have to pick them up whenever or wherever you want? For people, who have to face the regular hassles of buying grocery at a busy shop or even large stores, such a service would certainly come as a big relief. Recently, Walmart tested a giant self-serve kiosk for grocery pick-up in the parking lot of one of its superstores in Oklahoma, the US. Customers can put their order in advance online and they are provided with a code. The ordered items are packed by the store staff and put in the kiosk. As per his/her convenience, the customer can put in the code at the kiosk to avail the order without the need of any human interaction.
According to a report by Mashable, Walmart plans to take this experiment, if successful, to other locations, while it is also testing “smaller in-store kiosk” for non-grocery items. A Walmart video on YouTube says the new 24-hour automated grocery pickup service can simplify lives. A customer can order grocery on the company’s online store and pick up the items as per convenience. The service is free and customers can chose the location and time for pick up in future when the kiosks are placed at other locations.
Rapidly increasing population in Indian cities has exposed people to many new challenges. The biggest of them is our busy lives that do not leave us with enough time for recreation. While most of our time is consumed by jobs and traveling, we spend a huge amount of time shopping grocery items at retail stores as well.
According to a Niti Aayog projection, India’s urban population is expected to grow by 22 crores in the next 15 years and, under present circumstances, we can expect more hassles while buying grocery in the coming years. However, the new initiative by international retail giant Walmart looks promising for simplifying urban lives and it is something Indian e-tailers should emulate, especially in busy cities like Delhi and Mumbai.