1. Frost Sullivan India ICT Awards Recognizes Tata Communications for its Outstanding Contribution to Enterprise Services

Frost Sullivan India ICT Awards Recognizes Tata Communications for its Outstanding Contribution to Enterprise Services

Tata Communications once again claimed top honors at 2015 Frost & Sullivan India ICT Awards

By: | Published: June 24, 2015 5:00 AM

Enterprise Data Service Provider of the Year (Seventh year in a row)

  • Enterprise Ethernet Provider of the Year (Second year in a row)
  • Enterprise Telecom Service Provider of the Year – Large Enterprise Segment (First time winner – new award category)
  • Hosted Contact Center Service Provider of the Year (Fourth year in a row)

Tata Communications once again claimed top honors at 2015 Frost & Sullivan India ICT Awards with three awards in the Enterprise Telecom Services category and one award in the Enterprise Infrastructure category. The award ceremony attended by the telecom industry’s leading players saw Tata Communications take center stage to receive three Service Provider of the Year awards for 1) Enterprise Data 2) Hosted Contact Center 3) Enterprise Telecom – Large Enterprise Segment as well as the 4) Enterprise Ethernet Provider of the Year award.

Benoy CS, Director, ICT Practice, Frost & Sullivan, says, “In 2014, Tata Communications continued its exemplary record across the enterprise telecom portfolio. Its world class global network coupled with its deep understanding of the enterprise customers needs, has seen it continue to be a preferred provider in this space. The company’s ability to innovate and keep pace with global standards has also enabled it to offer a best in class service to the Indian enterprise ecosystem. Tata Communications with their diverse services portfolio and a strong technology backbone has continued to succeed in providing a compelling value proposition that Enterprises gravitate towards.”

Currently in its 13th year, the 2015 Frost & Sullivan India ICT Awards witnessed the participation of leading names in the technology business competing for the most coveted titles in the ICT sector. The awards acknowledged companies that pushed the boundaries of excellence and demonstrated outstanding performance in the Indian ICT sector.

Sumeet Walia, Head, Global Enterprise Business, Tata Communications, says, “We’re very honored and privileged to be the recipients of these coveted  awards from Frost & Sullivan.  Our enterprise business growth trajectory is well ahead of industry standards and we’re very grateful for this recognition on this prestigious industry platform. We strongly believe in being in sync with our customers and offering services which meet their needs and demands which is speed, reliable and secure global connectivity, adaptability and predictability in the way we interact with them. We are focused on optimizing our operations and synergizing our go-to-market activities with significant emphasis on strengthening our partnerships so as to build a robust communications ecosystem.”

The Awards won by Tata Communications at 2015 Frost & Sullivan India ICT Awards:

Enterprise Telecom Service Provider of the Year – Large Enterprise Segment

The Indian enterprise telecom market has witnessed a relentless pace of growth over the past few years. With political stabilization and increased market confidence, the market is at the cusp of technological innovation and expansion.

As one of the most recognized global brands, Tata Communications has emerged as the go-to provider for enterprises seeking an innovative and reliable solution for this new paradigm of growth. Tata Communications, with its core value proposition of engaging deeply with customers and co-creating solutions, has set a benchmark of service innovation and delivery across its portfolio of products. With its strong global presence and a proven track record of innovation and service delivery, Tata Communications has emerged as a leader in the large enterprise segment in India.

Enterprise Data Service Provider of the Year

The Indian data services landscape has witnessed strong growth over the past year with increased traction in MPLS (Multi-Protocol Label Switching) and new emerging trends such as Software Defined Networking (SDN). Enterprises seeking a dependable solution with a strong network footprint have gravitated towards Tata Communications as the go-to provider for their wire line data needs. Their proven customer service has continued to garner satisfaction from all the key verticals across the enterprise space.

By continuously evolving its product portfolio for enterprises, Tata Communications has expanded its reach and its capability to offer a wide variety of solutions for Indian enterprises, which has led to growing satisfaction and renewals from its customers. With its focus on innovation and a strong global presence, Tata Communications has established itself as a market leader in this space.

Enterprise Ethernet Provider of the Year

Tata Communications has pioneered the Ethernet market space in India and has continued to grow its portfolio of services for this product. With increasing enterprise interest in Ethernet, Tata Communications has continued to innovate and meet as well as exceed global standards for this product offering. By bringing this technology to the table and with its strong global footprint, Tata Communications has continued to spearhead this space and offer high-grade customer service. With continued investments in this technology and expanding reach, Tata Communications has retained its position as a leader in this space.

Hosted Contact Center Service Provider of the Year

Tata Communications has enhanced its Cloud Contact Center services over the years to provide superior end-user experience to enterprises. The company has differentiated its offerings in the market by providing carrier grade services and unified service level agreements across various services. This value proposition backed by a strong global footprint can strengthen its position globally. Tata Communications leads the market in India with the highest number of hosted seats. The company’s strong partnerships have helped provide a complete suite of services on the cloud. Its vision to deliver high value to customers with high uptime and better service support capabilities clearly demarcates their strategy in this segment.

The Frost & Sullivan India ICT Awards contenders were judged basis a variety of parameters including: revenue, market share, product diversity, vertical and horizontal diversity, major customer acquisitions, efficacy of innovation process, product service, and positioning, among others. The judging process involved in-depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising some of the most prominent CIOs/CTOs from the industry evaluated the compiled data and incorporated the end-user perspective. Frost & Sullivan then presented the Awards to the companies that received the number one industry rank in each category.

About Tata Communications

Tata Communications Limited (CIN no: L64200MH1986PLC039266) along with its subsidiaries (Tata Communications) is a leading global provider of A New World of Communications™. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers, and Indian consumers.

The Tata Communications global network includes one of the most advanced and largest submarine cable networks and a Tier-1 IP network with connectivity to more than 240 countries and territories across 400 PoPs (Point of Presence), as well as nearly 1 million square feet of data centers and collocation space worldwide.

Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services and leadership in global international voice.

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.

http://www.tatacommunications.com

About Frost & Sullivan

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Photo Caption:

Mr. Sanjiv Jaitly, Vice President (Enterprise Sales), Global Enterprise Solutions – Sales, India, Tata Communications receiving the ‘Enterprise Telecom Service Provider of the Year – Large Enterprise Segment’ award from Mr. Vijay Sethi Vice President- IS & CIO and Head – CSR, Hero MotoCorp Limited, in the presence of Mr. Y.S. Shashidhar, Managing Director – MENASA, Frost & Sullivan

Mr. Amit Sinha Roy, Vice President (Strategy- Market Planning and Routes to Market), Marketing Center of Excellence – Mktg Insights. Partners & Ops, Tata Communications receiving the ‘Enterprise Data Service Provider of the Year’ award from Mr. Anjani Kumar, Chief Information Officer, Safexpress Pvt. Ltd., in the presence of Mr. Y.S. Shashidhar, Managing Director – MENASA, Frost & Sullivan

Mr. Anurag Walia, Vice President (PMO), Global Enterprise Solutions – Sales – India, and Mr. Hiren Shah, Sr. Product Management Specialist (Global Ethernet Services), NW Services & Cloud Enablement – Global Network Services, Tata Communications receiving the ‘Enterprise Ethernet Provider of the Year’ award from Mr. Atul Ahuja, Managing Director, Softline Group, in the presence of Mr. Benoy CS, Director, ICT Practice, Frost & Sullivan

Mr. Rajesh Menon, Vice President (Business Development – Enterprise), Global Enterprise Solutions – Sales – India, Tata Communications receiving the ‘Hosted Contact Center Service Provider of the Year’ award from Mr. Ramandeep Singh Virdi, VP- Group IT, InterGlobe Aviation(IndiGo), in the presence of Mr. Mukul Krishna, Sr. Director, Digital Media, Frost & Sullivan

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