The dispute over interconnection between Reliance Jio and other telecom networks does not look to be getting solved, as the former opened a new tussle when it complained to the Telecom Regulatory Authority of India accusing the other networks of not providing Mobile Number Portability facility to their subscribers. Reliance Jio, in a letter to TRAI, had said that Idea Cellular, Vodafone and Airtel were blatant in violating licence conditions as they refused to give porting facility to subscribers who want to turn to Jio and opt out of their current networks. Meanwhile, Vodafone India has said that it will increase interconnection capacity with Reliance’s Jio network to the extent of three times yet Reliance said that the number of ports which are expected to be released is very low than what is needed.
Since the time TRAI had intervened in the matter, Airtel and Idea Cellular had already decided to increase interconnection points towards Reliance Jio, now even Vodafone has joined in. However, Reliance said that it has written to Vodafone many times in the past few months, on the interconnection capacity requirement, and the quality of service parameters effect. TRAI’s earlier move to interconnection usage charges (IUC) to zero was was criticised as it was seen to only be RJio’s gain. Reliance in a statement said that the situation has deteriorated in the last few day, and claimed that more than 80 calls out of 100 failed. The Mukesh Ambani-led company said that more than 15 crore calls made from Jio failed on Vodafone’s network. Meanwhile, Vodafone claimed that it has always provided points of interconnect, and said that the issues raise by Reliance and TRAI will be addressed. Interconnection is a term used phone users make calls to callers in other networks. That is when the operator puts an interconnection usage charge for incoming calls from other networks. Jio was launched on September 5, has been accusing the other networks of not unveiling more ports.
Meanwhile, TRAI has intervened and said that a strong action will be taken against telecom operators if thy continue providing bad service to consumers. Meanwhile, the other telecom operators have claimed that Jio user will suffer if they shift to their network because of the gap it has in coverage. According to claims made by Reliance, on Airtel network, more than 22 crore calls have failed in the last 10 days, which a whopping 52 crore calls are said to have failed in all the other three networks. With the telecom operators’ alleged ‘baseless’ rejection of porting requests as claimed by Reliance, it remains to be seen what steps will TRAI take to resolve and settle this dispute as the earlier temporary, though fractious move did not provide a big solution.