1. Chennai rains: Spicejet flights cancelled, looks to reschedule flights, offers refunds; check spicejet.com

Chennai rains: Spicejet flights cancelled, looks to reschedule flights, offers refunds; check spicejet.com

Chennai rains have virtually crippled the Tamil Nadu capital on Wednesday as a fresh downpour worsened an already disastrous flood situation, posing danger to thousands in low-lying areas. Chennai airport too has been closed and this has affected Spicejet flights as well as those of all other airlines too.

By: | Updated: December 2, 2015 5:16 PM

Chennai rains have virtually crippled the Tamil Nadu capital on Wednesday as a fresh downpour worsened an already disastrous flood situation, posing danger to thousands in low-lying areas. Chennai airport too has been closed and this has affected Spicejet flights as well as those of all other airlines too. Soldiers joined the rescue and relief work and rescued 65 men and women till Wednesday afternoon, officials said, adding that more troops were on their way to Chennai from Bengaluru.

Residents and officials admitted that almost everyone in Chennai, a sprawling city with over 4.6 million people, had been affected one way or the other by the devastating floods caused by torrential rains. Thousands of passengers were stranded at the now shut Chennai airport and the railway stations.

Among the affected airlines is Spicejet and looking as to how the Chennai airport is shut till 6 a.m. On Thursday, the budget airline has released a statement explaining its position and the latest situation on the ground. Here is the full statement:

“We are closely monitoring the situation in Chennai. All our operations at Chennai Airport have been suspended till further instructions as the airport is waterlogged and tarmac is submerged in one and half feet of water. The whole city is cut off from the airport and SpiceJet officials along with the Airport Authority are on their toes providing solace to the passenger with all the available resources.
As for the passengers waiting at the airport they are being taken care of by our officials and proactive measures have been taken to inform them about the cancellations and rescheduling of flights through phone calls, SMS etc. Refunds have also been offered to cancelled flights and alternatives have been offered where ever possible.
We are constantly communicating information and updates through our website and social media platform.  Also Four SG aircrafts have also been kept on standby at the Chennai airport which would be available once the airport resumes normal operations.
Spicejet passengers can also call us on our 24X7 Passengers’ hotline numbers +91-9871803333, +91-9654003333”

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