Bringing some relief to its customers, private sector Yes Bank has waived charges on withdrawals from ATMs of other banks from November 11 to November 20.
The announcement follows government’s decision to defunct the Rs 500 and Rs 1,000 denomination currency notes as a measure to check money hoarding as curb corrupt practices.
“Our branches are equipped with new notes of Rs 2,000 and existing notes of Rs 100 to service customer requirements.
“Yes Bank customers can use any ATM of any bank to withdraw cash, within the RBI prescribed limits, without any charge between the 11th and 20th of November 2016. They can can also use Yes Bank ATMs unlimited number of times within the RBI prescribed limits, without any charge,” it said in a statement.
Besides, the bank has waived charges for cash deposits for savings accounts until December 30.
The Mumbai-based mid-sized lender said all of its branches will cater to its customers up to 1800 hrs every day to ensure better service delivery.
The extended hours will also be applicable this weekend Saturday, (November 12) and Sunday (November 13).
Yes Bank said it has undertaken many customer centric initiatives to handle customers with fullest empathy and ensure a smooth and seamless experience by increasing the number of counters for exchange, withdrawal and deposit of cash.
The bank staff is assisting in documentation, during queuing, to enable faster service, it said, adding there will be preferential services for senior citizens and women and there will be special queues for them.
All the banks have opened today after a day’s gap to align themselves with the new arrangement by stocking required currency notes as well as to service their customers better.
However, most of the ATMs across the country remains closed today as well, country’s second largest ICICI Bank’s MD & CEO Chanda Kochhar said the bank will try to open its ATMs by evening today.
Banks across the country are witnessing huge queues as people are rushing to replace the old high denomination Rs 500 and Rs 1,000 currency notes so as to meet their daily requirements.