Following the week-long calamity due to excessive rains and floods, all Nissan service centers are now operational in Chennai. The workshops are all set to help Chennai based customers and speed up the process of repair work of vehicles damaged by flood. The company has also rolled out a special toll free helpline number 0124-6628111 to cater to customers in Chennai.
Nissan Motor India Pvt. Ltd. has reached out to more than 8,000 valued customers in Chennai through SMS, emails and social media posts to inform them about the services and re-opening of workshops. The company is helping the customers through its social media platforms by providing them with tips on avoiding consequential damages which may not be covered under insurance.
Nissan will soon be organizing a service camp in Chennai inviting the customers to reap the benefits of the same. The service camp will cover thorough check-up of all the vehicles with additional discounts on Nissan Genuine Accessories.
Arun Malhotra, Managing Director, Nissan Motor India Pvt Ltd said, “At Nissan, we are aware of the difficulties faced by people in Chennai due to unprecedented rains. We are taking all possible steps to reach out to our customers, employees and partners, and support them in getting back to their normal life and routine.”
Sanjeev Aggarwal, Vice President – After Sales, Nissan Motor India Pvt. Ltd., added, “We are focused towards offering the best possible support to all our customers and have geared up operations across all our service outlets. The toll free helpline and mobile service has been introduced to make things convenient for them.”
Nissan Motor India is going all out to support its customers in Chennai to revive their vehicles damaged in floods. Dealers are operating mobile vans to attend to customers at their residences. The company has provided additional space & technicians to the dealers for speedy turnout of vehicles. The company has also given top priority to parts supply for Chennai dealers.