1. Ford India recalls 20,752 EcoSport units

Ford India recalls 20,752 EcoSport units

Ford India will inspect EcoSport variants, made at the company’s Chennai plant between January 2013 and September 2014...

By: | Chennai | Updated: December 17, 2014 4:09 PM
Ford has initiated a Field Service Action to correct product concerns on 20,752 Ford EcoSport vehicles in India. (CarDekho)

Ford has initiated a Field Service Action to correct product concerns on 20,752 Ford EcoSport vehicles in India. (CarDekho)

Ford India on Tuesday said that it has initiated a voluntary recall of 20,752 of its popular compact sports utility vehicle EcoSport over concerns of fuel and vapour line corrosion in the long term.

Ford India will inspect EcoSport variants, made at the company’s Chennai plant between January 2013 and September 2014, for concerns of fuel and vapour line corrosion and will also check the vehicles for reorienting wiring harness related to the correct deployment of side airbags, a company statement said.

“The safety of our customers is always priority at Ford India. For their peace of mind, we have initiated a Field Service Action to correct product concerns on 20,752 Ford EcoSport vehicles in India. This is a proactive, voluntary recall action to ensure customers’ safety and satisfaction,” a company’s spokesperson said in a statement.

Ford is writing to customers and asking them to contact their local Ford dealer so that the necessary rework can be carried out free of cost. Ford India exports EcoSport, among other models, to over 35 countries across the globe.

It may be recalled that Ford India in November this year recalled 3,072 units of the Fiesta diesel to replace the Glow Plug Control Module, a component used to heat the engine in cold starts. It had also initiated a Field Service Action to correct a product concern of Ford Fiesta TDCi vehicles.

Ford India sold 12,762 vehicles in domestic sales and exports in November, compared to 12,050 vehicles a year earlier. The November exports stood at 7,101 vehicles against 4,141 vehicles a year ago while domestic sales were at 5,661 vehicles compared to 7,909 units sold in the same period last year.

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  1. V
    vinod kumar
    Dec 22, 2014 at 12:18 pm
    To, Dated 21.12.2014 Shri Joginder Singh, President & Managing Director, MOST URGENT Ford Plant and Corporate Office, Ford India Pvt. Ltd S.P. Koil Post Chengalpattu - 603204 Sub:- Damaging Fuel & Vapour Pipes connections while replacement on Recall of Eco Sport 1.0 Petrol for of Vehicle DL12CB2651/ VIN MAJAXXMRKADA27844 at Gautambudh Ford, Noida on 20.12.2014 Dear Sir, While replacement of the Fuel & Vapour pipes of my Ford Eco Sport 1.0 Petrol for of Vehicle DL12CB2651/ VIN MAJAXXMRKADA27844 at Gautambudh Ford, Noida on 20.12.2014 both the connections have been damaged as a result there is leakage of petrol and Vapours. The replacements were being carried out with hit and trail method resulting damage of both the fuel and vapour connections. The Vehicle is still lying at Gautambudh Ford, Noida , which was entered and received by the on 20.12.2014. You are, therefore, requested to kindly send a trained and well conversant Service Engineer at Gautambudh Ford, Noida, UP immediately, as the so called mechanics undertaking the repair work have damaged both end of fuel and vapour connection. Shri Bhagwan Das, General Manager of Gautambudh Ford, Noida has stated that the Vehicle will be delivered on 23.12.2014 on receipt of the damaged Part from channai. Your intervention is solicited to resolve this issue immediately by sending the engineers conversant with the job; otherwise the owners of the ford Eco Sport will be restrained to undertake the replacement on recall of the vehicle. Kindly arrange to compensate with the vehicle detention charges to the undersigned and the mental agony faced by me. The matter will be shared with the press for information of the general public. Thanking you, Yours faithfully, Vinod Kumar Talwar C-401, First Floor, Defence Colony, New Delhi-110024 Mobile no.9868221471. E-mail vktalwar48@yahoo
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