After Haryana, it is Bihar that has decided to use instant messaging platform WhatsApp to help construct and repair roads. Bihar Deputy Chief Minister Tejaswi Yadav has released a WhatsApp number (9470001346) for people to click a picture of a bad road and send it in order to get repair work done.
Politicians in many states are now using Whatsapp as a new tool to ensure people to directly inform the concerned government agency about problems in their area.
Earlier this year in April, Haryana government decided to release a WhatsApp number through which anyone in any part of the state could send a photograph of a damaged road, which would be repaired within the next 48 hours.
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“In Bihar, people can now directly WhatsApp the conditions of roads under the Output and Performance Based Road Assets Maintenance Contract (OPRMC) to bring more quality and efficiency,” Tejaswi, who is also road construction minister, tweeted.
The Kolkata Municipal Corporation also decided to come up with a dedicated number where one can WhatsApp photos of broken roads and get them repaired in 48 hours.
KMC said that after receiving the photographs, a team from the borough would visit the spot immediately to make a preliminary study of the damage.