1. Rajdhani and Shatabdi Express trains set to get Rs 50 lakh makeover under Indian Railways’ ‘Operation Swarn’

Rajdhani and Shatabdi Express trains set to get Rs 50 lakh makeover under Indian Railways’ ‘Operation Swarn’

Under a new project - 'Operation Swarn' (Gold) - Indian Railways is looking to upgrade Shatabdis and Rajdhanis in the coming months.

By: | Published: June 6, 2017 4:27 PM
Rajdhani Express, Indian railways, Rajdhani Express makeover Operation Swarn: Initially the Mumbai-Delhi Rajdhani Express and Mumbai-Ahmedabad Shatabdi are likely to get an upgrade.

Cleaner, modern and punctual Shatabdis and Rajdhanis – don’t rub your eyes! If Suresh Prabhu-led Indian Railways is able to make its plan work, then pan-India these two train services may get a major makeover – and soon! Under a new project – ‘Operation Swarn’ (Gold) – Indian Railways is looking to upgrade Shatabdis and Rajdhanis in the coming months. A senior official in the Railway Ministry told FE Online that the project will see the light of the day by September this year.

According to the official the Railway Ministry has identified 10 key areas or parameters that require attention. These include cleanliness, linen, coach interiors, toilets, catering among other things. Wi-fi, coffee vending machines and infotainment screens may also form part of this upgrade plan. Punctuality of these premier trains has also been identified as an important focus area.

Initially the Mumbai-Delhi Rajdhani Express and Mumbai-Ahmedabad Shatabdi are likely to get an upgrade. “Rs 50 lakh each will be allotted to Rajdhanis and Shatabdis on various routes in a phased manner so that we can upgrade them for better customer experience and satisfaction,” the railway official told FE Online.

Railway Minister Suresh Prabhu has time and again stressed on the need to improve passenger experience. Shatabdi Express and Rajdhani Express – two of Indian Railways’ premier train services have faced criticism over several years for deteriorating service standards and punctuality issues. ‘Operation Swarn’ is aimed at addressing these issues and bringing the quality and service standards of these trains to levels similar to the newly launched trains – Tejas Express and Humsafar Express.

Watch: Tejas Express: Indian Railways Redefines Luxury Train Travel

Tejas Express is a modern chair car that offers personalised 9-inch LED infotainment screens and other airline-like features such as bio-vaccum toilets, attendant call buttons and reading lights. Tejas Express has recently been introduced on the Mumbai-Goa route, and has been designed to travel at speeds up to 200 kmph. However, given the track conditions, the train will not ply above 130 kmph. Tejas Express – called the future of train travel in India – will also be introduced on the Delhi-Lucknow and Delhi-Chandigarh routes.

On the other hand, Humsafar Express is a fully air-conditioned three-tier train service that has coffee vending machines, CCTV camera for safety, advanced fire and smoke detection systems and more comfortable seats for overnight travel. According to Prabhu, Humsafar and Tejas “will ensure cost recovery by way of tariff and non-tariff measures”.

In Railway Budget 2016, Prabhu spoke of ‘Mission Raftaar’ – an ambitious initiative to double the average speeds of freights trains and increasing the average speed of superfast mail/express trains by 25 kmph in the next 5 years. Shatabdis and Rajdhanis would form an important part of this mission – a fact that means that your travel experience on these premier trains is likely to get better in the coming months and years.

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  1. R
    Rahul Purkayastha
    Jun 8, 2017 at 3:12 pm
    Although Suresh Prabhu is the railway minister of the country, it is clearly seen that he is giving priority to western part of the country especially Maharashtra and Gujarat where New train are being introduced and Rajdhani or Shatabdi train are upgraded. He should not forget that the country's first Rajdhani express was started between Howrah to New Delhi. What has he done for the improvement of suburban sections on Howrah and Sealdah divisions ? Just nothing. Mr Prabhu this is not the way of working, your partiality is visible, people of Bengal are not fools that you can neglect or cheat them. I request if you are people's representative then take a ride on a local suburban train at sealdah division where the trains are dirty, ill maintained, runs late, nothing is in order. Reply me if you have the answer, my best wishes - Rahul Purkayastha
    1. A
      Jun 7, 2017 at 6:26 pm
      First try to run existing train on time ....And provide necessary requirements in each route.rather then giving led ,tea machine etc.
      1. Binay Kumar
        Jun 7, 2017 at 3:32 pm
        See,Ranchi Rajdhani have no cleaning attendant ,toilets dirty taps not functioning ,required hammer to use tap,berths have projected nails,sufficient to cut yours leg,attendant have nothing to do ,linen were dirty and tidy,no comment on food ,since it will not be improved,report based on journey on 3rd June 2017 ,ndls ranchi rajdhani
        1. T
          Jun 7, 2017 at 8:33 am
          I travelled last week from Nizamudin Delhi to panvel via duranto and it was so pathetic services, dirty bed roll, hot water, welcome drink was also hot, food was not hygine. I don't for what Suresh prabhu and modiji increased the fare. Now I have booked flight in the same cost.
          1. S
            sabita sharma
            Jun 7, 2017 at 7:54 am
            Raftar to thik hai but train ki timing per bhi dhyan de to behtar hoga,trains are always,2;3;4,hour late . U cant catch a linking train or flight for your journey
            1. D
              Dharmendra Singh
              Jun 6, 2017 at 10:00 pm
              Only for Mumbai what about other routes? Super fast and Express trains are not running at their average speed and Suresh P is saying it will be doubled....Suresh p is also working like other Railway ministers...Progress and upgrade must be visible across the country not in some parts only only Mumbai has not given you vote ...Stop this discrimination...you are hopeless Mr prabhu after three years also if you are not able to show some progress in Railways (Speed,Punctuality,Cleanliness,Security) basic things it means you are not doing your Job as per people desire...You are very slow....
              1. S
                Jun 6, 2017 at 5:45 pm
                This is proper use of the TAX payers money. Gone are the days of Congress, misusing the exchequer. Hindus pay the taxes, congress will distribute among minorities. Hindu temples will collect the HUNDI and Congress will distribute it to minorities. Heard of RTE? Its a Sonia's plan to shut all Hindu run ins utions.
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