Gurgaon based Bhawna Rastogi has accused the staff of Fortis Group’s Intellitots Daycare Centre of gross negligence that resulted in the severing of her 9-month-old daughter’s finger. As per a social media post by the parent, the ring finger of the toddler was caught in between a door in the unfortunate incident and led to it being sheared off. The negligence of the staff, as well as events thereafter, made Rastogi take to Facebook and detail her ordeal. Rastogi has alleged the Centre’s administration of even “withholding evidence.” Describing her experience, Rastogi wrote, “As I write this post, my baby lies beside me with her left arm immobilised and her left-hand ring finger amputated as the Intellitots maid apparently shut the door on my daughter while changing the diaper while her finger got caught between the door.” The mother said her daughter has already undergone a major surgery and shall have to go through a few more in near future.
“We had a major surgery on 19th May at Medanta and we don’t know what will happen. This will be repeated by another one this Thursday and this procedure will get repeated maybe twice every week for 6 weeks.” The woman also alleged that the hospital denied access to the CCTV footage and hid the real incident. Rastogi said that the Centre said, “The CCTV got accidentally unplugged and only for that time when this happened, there is NO footage available !! They are clearly hiding the real incident and now withholding evidence!”
In an official reaction to IndianExpress.com, Ajey Maharaj, Associate Vice President, Corporate Communications of the Fortis group said that an enquiry into the matter has been initiated. “This is regarding an unfortunate/alleged incident that caused injury to a 9-month-old child at Intellitots, located inside our Gurgaon facility. Intellitots is a day care facility, which has rented out a part of the FMRI facility to run a crèche. Fortis Healthcare has strict protocols and processes to deal with every sentinel event and this incident, even though it involves a third party, will be dealt with the same level of severity,” Maharaj was quoted as saying by the Indianexpress.com.