1. Case registered against Spicejet staff for misbehaving with passenger after refusing to serve chicken tikka masala

Case registered against Spicejet staff for misbehaving with passenger after refusing to serve chicken tikka masala

A SpiceJet passenger has registered a case against three crew members of the airline for allegedly assaulting and misbehaving him over his demand of food.

By: | Updated: March 3, 2017 6:49 PM
spicejet SpiceJet denied any such allegations of threatening and assault by its crew members. (Reuters)

A SpiceJet passenger has registered a case against three crew members of the airline for allegedly assaulting and misbehaving him over his demand of food. Karan Lalit Ambardar, who is professionally a sports anchor, has lodged the FIR at the Airport Police Station against a flight attendant and two security personnel of SpiceJet, in which he claimed to be manhandled. However, the airline rejected the allegations and stated that it was the passenger who threatened its crew members boasting of his media background, reported DNA.

The incident took place on March 1 when Ambardar was travelling in a Delhi-Mumbai flight. According to the FIR, while travelling the passenger had an argument with the staffs of the airline over the food. Following this, the staffs threatened him and informed the pilot of that matter. The pilot informed the security and when the flight landed in Mumbai, two security personnel took him into a room where they assaulted and threatened him.

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However, SpiceJet denied any such allegations of threatening and assault by its crew members and issued a statement mentioning that the passenger started the tiff and later threatened them in bragging his media background. The statement read that the passenger had purchased SpiceMax seats at the airport that offers pre-booking the meal of choice, which is mandatory at least 24 hours before actual flight time. But as he purchased it at the time of check-in and hence pre-booking was not possible. Despite, the passenger wanted a chicken tikka masala meal which was not the meal of the day on board as also specified on the menu card and hence, was offered chicken methi malai which was the meal of the day. This angered him and he started shouting. This is when a senior crew member intervened but the passenger continued shouting and was not ready to listen. It further added that the passenger used abusive language that led the crew informed the pilot-in-command (PIC) about the situation as per the airlines’ safety standard operating procedures. The PIC informed the security officials at the Mumbai airport about the condition on board.

Meanwhile, Assistant Police Inspector of Airport Police Station S Gangawane said that they have registered the case and are looking into the matter and will go on conclusion after taking statements of co-passengers and the accused.

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